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Open nowPosted today

Assistant Manager, Business Process Excellence | Sales

YSQ INTERNATIONAL PTE. LTD.

Pay
SGD 5,000 – SGD 7,200 a month
Where
Central, Singapore
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Your applicationOpen nowAssistant Manager, Business Process Excellence | SalesYSQ INTERNATIONAL PTE. LTD. · Central, Singapore

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Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Part A: Key Deliverables

Lead business process improvement and digitalization for sales and sales operations across YSQ International's manufacturing and trading entities.

This is a hands-on individual contributor role. The incumbent maps the current process, designs the new process, defines the system requirements, and drives adoption.

Success in this role is defined by:

  • Standardised order-to-cash and sales operations processes applied across entities
  • Sales forecasts submitted on time and in a consistent format into the planning cycle
  • Process designs delivered into Internal Developed Software and Power BI
  • New processes and tools adopted and sustained after go-live

This role is part of the Business Process Digitalization agenda, working under the Head, Document Control & QA.

Part B: Responsibilities and Duties

1. Sales & Sales Operations Processes

  • Map and redesign order-to-cash: price menu, sales order, delivery, invoicing, and collection
  • Standardise sales operations: sales targets, sales reporting, and customer and distributor master data
  • Standardise pricing, trade terms, and trade program approval processes
  • Define the sales forecast submission process that feeds into planning

2. Digitalization

  • Convert process designs into business requirements for Internal Developed Software
  • Work with IT through build, testing, and go-live, and lead user acceptance testing
  • Define Power BI reporting for sales performance, customers, and distributors

3. Change Implementation & Adoption

  • Lead rollout, training, and communication for new processes and tools
  • Prepare digital format of SOPs, work instructions, and forms
  • Track adoption after go-live and close gaps

4. Monitoring & Continuous Improvement

  • Track sales process KPIs such as order cycle time, on-time delivery, and forecast submission against baseline
  • Audit process compliance and drive corrective actions
  • Benchmark processes against industry best practice

5. Stakeholder Management

  • Work with Sales, Sales Operations, Finance, Planning, Logistics, and IT across entities
  • Run cross-functional workshops to agree on common ways of working

6. Other Duties

  • Other ad-hoc assignments as required by reporting superior

Part C: Qualifications & Requirements (Education, Experience, Skills, Knowledge etc)

  • Bachelor's degree in Business Administration, Marketing, Operations Management, or a related discipline
  • Minimum 2–4 years of relevant experience in business process improvement, sales operations, or a related field
  • Experience in sales, sales operations, or sales administration is strongly preferred, ideally in FMCG or consumer goods
  • Knowledge of order-to-cash, distributor management, pricing, and trade terms
  • Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
  • Proficient in Microsoft Visio and Excel; Power BI is an advantage
  • Proven delivery of process change from mapping to adoption
  • Understands how sales decisions affect planning, inventory, and finance
  • Communicates clearly to business and technical audiences
  • Structured, self-driven, adaptable, and detail-oriented

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