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Open nowPosted 24 hours ago

IT Manager

YSS79 open roles

Where
Greenwood Village, CO, 6060 South Willow Drive, Greenwood Village, Colorado, United States of America
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Your applicationOpen nowIT ManagerYSS · Greenwood Village, CO, 6060 South Willow Drive, Greenwood Village, Colorado, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on YSS's own form.

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. YSS postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 24 hours ago

YSS median: 21 days open

The posting

We are seeking an experienced IT Manager to provide leadership and oversight for information technology services, business applications, user support, technology projects, vendor relationships, and IT operations. This position ensures technology solutions support organizational goals, improve operation efficiency, and deliver exceptional customer service. The role serves as a strategic partner to business stakeholders while managing IT staff, technology initiatives, and day-to-day service delivery.

This role will be fully on-site in our Greenwood Village, Colorado office.

Responsibilities

Supervise, mentor, and evaluate IT staff. Manage Helpdesk ticket queue. Establish performance expectations (SLAs) and professional development plans Foster a culture of collaboration, customer service, innovation, and accountability. Assist with workforce planning, hiring, and succession planning activities. Lead the delivery of IT support services to ensure timely and effective resolution of user issues. Oversee incident, request, problem, and change management processes. Continuously improve IT service delivery and operational efficiency. Develop and maintain IT policies, procedures, and operational standards. Support records management, data governance, and technology-related audits. Promote best practices for technology use and information management. Develop and maintain departmental budgets. Track expenditures and identify opportunities for cost optimization.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered. 5+ years of progressive experience in IT operations, systems administration, or network management. 2+ years of leadership or team-lead experience preferred. Strong knowledge of cloud platforms, cybersecurity frameworks, and end-user support environment. Excellent problem solving, communication, and organizational skills. Ability to work effectively with cross-functional teams and stakeholders at all levels. Self-starter. Currently employed with York through the Skillbridge program Willingness to work full-time in our Greenwood Village, CO office; this position does not support remote or hybrid work.

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