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Complex Manager

YTC BUILDING SERVICES PTE LTD

Pay
SGD 5,000 – SGD 5,500 a month
Where
Central, Singapore
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Your applicationOpen nowComplex ManagerYTC BUILDING SERVICES PTE LTD · Central, Singapore
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  2. 4.4%3 days
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  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted today

The posting

Job Summary

We are seeking a highly motivated, hands-on, and experienced Complex Manager to oversee the overall operations, maintenance, administration, and financial management of a mixed commercial development comprising a retail complex and hotel components. The successful candidate will ensure the property is well-maintained, operates efficiently, complies with all statutory requirements, and delivers a safe and pleasant environment for owners, tenants, guests, and visitors.

The Complex Manager will lead the on-site management team, coordinate with contractors and service providers, liaise with stakeholders, and provide strategic and operational support to the Management Council and property owners.

Key Responsibilities

Property & Facilities Management

  • Oversee the daily operations and maintenance of the property.
  • Ensure all building services, including M&E systems, lifts, fire protection systems, security, cleaning, landscaping, and other facilities, are properly maintained.
  • Plan and implement preventive maintenance programmes and asset replacement plans.
  • Monitor contractors' performance and ensure compliance with contract specifications and service standards.
  • Attend to emergency situations and coordinate prompt resolution.

Administration & Compliance

  • Ensure compliance with the Building Maintenance and Strata Management Act (BMSMA), Workplace Safety and Health (WSH) requirements, Fire Safety regulations, and other applicable legislation.
  • Prepare reports, management papers, budgets, and operational updates.
  • Organise and attend Council Meetings, Annual General Meetings (AGMs) and Extraordinary General Meetings (EGMs).
  • Maintain proper records, statutory documents, contracts, licences, and certifications.

Financial Management

  • Prepare annual budgets and monitor operating expenditure.
  • Review monthly financial reports and recommend cost-saving initiatives.
  • Manage procurement, quotations, tenders, and contract administration.
  • Ensure proper financial controls and compliance with approved budgets.

Stakeholder & Tenant Management

  • Build and maintain positive relationships with subsidiary proprietors, tenants, hotel operators, contractors, consultants, and government agencies.
  • Handle feedback, complaints, and operational issues professionally and promptly.
  • Support tenant fit-out, renovation, and reinstatement works.

Team Leadership

  • Lead, supervise and mentor on-site team.
  • Allocate work, monitor performance, and ensure service excellence.
  • Foster teamwork and promote continuous improvement within the organisation.

Project Management

  • Manage upgrading works, capital improvement projects, and major repairs.
  • Coordinate consultants, contractors, and stakeholders to ensure projects are completed on time, within budget, and to the required quality standards.

Requirements

  • Degree or Diploma in Property Management, Facilities Management, Building Services, Engineering, Estate Management, or a related discipline.
  • Minimum 5–8 years of relevant property or facilities management experience, with at least 3 years in a managerial or supervisory role.
  • Good knowledge of the Building Maintenance and Strata Management Act (BMSMA) and relevant statutory regulations.
  • Experience managing mixed-use developments, commercial properties, retail centres, hotels, or integrated developments will be an advantage.
  • Strong leadership, communication, negotiation, and interpersonal skills.
  • Ability to manage multiple priorities, resolve issues effectively, and work under pressure.
  • Proficient in Microsoft Office applications and property management software.

Personal Attributes

  • Strong leadership and decision-making abilities.
  • Excellent organisational and planning skills.
  • Customer-focused with a service-oriented mindset.
  • High level of integrity, professionalism, and accountability.
  • Resourceful, proactive, and able to work independently.
  • Calm and composed in handling emergencies and challenging situations.

What We Offer

  • Competitive remuneration package.
  • AWS.
  • Medical and insurance benefits.
  • Lunch provided.
  • A dynamic and collaborative working environment.

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