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Open nowPosted 9 days ago

Shelter Advocate

YWCA Cass Clay6 open roles

Where
Fargo, North Dakota, United States
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Your applicationOpen nowShelter AdvocateYWCA Cass Clay · Fargo, North Dakota, United States

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  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 9 days ago

The posting

YWCA Cass Clay is seeking a full-time Shelter Advocate to provide comprehensive case management services to women and children residing in the Emergency Shelter. This position plays a critical role in promoting participant safety, stability, and empowerment while ensuring the overall security and smooth operation of the shelter environment.

Job Duties:

  • Schedule and facilitate regular meetings with participants to support progress in areas such as employment, education, financial stability, healthy relationships, and children’s needs.
  • Conduct intake assessments and develop individualized goal plans and safety plans.
  • Monitor and document participant progress, maintaining accurate and up-to-date records.
  • Communicate relevant participant information to appropriate YWCA staff while maintaining confidentiality.
  • Serve as a liaison to community resources, including housing programs, landlords, government agencies, and other local service providers.
  • Complete intake screenings to admit women and children into shelter services.
  • Orient new participants to shelter guidelines and expectations, ensuring consistent enforcement of policies and procedures.
  • Maintain the safety and security of the shelter by monitoring phones, door access, security systems, fire alarms, and completing required safety checks.
  • Train, support, and provide feedback to interns, volunteers, and Shelter Support Specialists.
  • Participate in the on-call rotation and assist with shift coverage as needed.
  • Perform additional duties as assigned.

Qualifications

  • Female (BFOQ).
  • Bachelor’s degree in a behavioral science field such as social work, Child Development and Family Science (CDFS), sociology, criminal justice, or human services required.
  • Current First Aid and CPR certification (or ability to obtain upon hire).
  • Ability to effectively manage a high-volume workload in a fast-paced environment.
  • Must successfully meet all background check requirements.
  • Flexibility to work varied hours, including on-call, evening, and weekend shifts.
  • Excellent oral, written, and interpersonal communication skills.
  • Demonstrated knowledge of domestic violence, homelessness, mental health, substance use, and child development.
  • Knowledge of local community resources and the ability to navigate and collaborate within social service systems.
  • Valid driver’s license and proof of current vehicle insurance required.
  • Demonstrate understanding of, appreciation for, and commitment to the mission of YWCA Cass Clay: eliminating racism and empowering women.
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