The posting
Who We Are
Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.
Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®
Position Overview
The Floor Care Attendant is responsible for maintaining the cleanliness, appearance, and overall longevity of all flooring surfaces throughout the hotel. This position plays a critical role in ensuring that both hard floors and carpeted areas remain clean, safe, and visually appealing for guests and team members.
What You’ll Do
- Sweep, vacuum, and mop hard floors and carpets in assigned areas including corridors, lobbies, and elevators.
- Spot-clean stains, spills, and debris promptly to prevent damage or safety hazards.
- Perform deep carpet cleaning using shampooing or extraction techniques.
- Maintain public area and guest room carpets using approved chemicals and procedures in accordance with manufacturer recommendations.
- Perform hard floor care such as stripping, waxing, buffing, and polishing to ensure appearance and surface protection.
- Safely operate specialized equipment including floor machines, buffers, wet/dry vacuums, and carpet cleaning equipment.
- Perform routine cleaning and basic maintenance on all floor care equipment to ensure proper functionality.
- Place and remove safety signs such as “Wet Floor” signs before, during, and after cleaning tasks.
- Mix and use cleaning chemicals correctly, ensuring proper dilution and safety procedures.
- Follow all safety, sanitation, and infection control standards.
- Report maintenance issues or damaged floors/equipment promptly to a supervisor or the maintenance department.
- Respond to guest questions and provide directions or assistance as needed.
- Provide guidance for guest and employee safety during emergencies such as fire alarms or evacuation scenarios.
- Perform additional duties as assigned based on business needs.
- Maintain regular and reliable attendance as an essential function of the job.
What You’ll Bring
Required Skills and Abilities
- Ability to listen and communicate effectively.
- Ability to follow instructions from supervising management.
- Ability to provide clear direction and professional communication to guests and team members.
- Strong hearing and visual ability to detect potential safety risks or emergency situations.
- Strong organizational and time-management skills.
- Knowledge of cleaning chemicals, agents, and a variety of cleaning equipment.
- Must be dependable, detail-oriented, and committed to delivering high-quality floor care.
- Ability to maintain a clean, safe environment in all assigned areas.
- Professional appearance and conduct when interacting with guests and team members.
- Ability to support emergency procedures and ensure safe conditions in guest areas.
- Ability to extend arms, scrub, bend, stoop, stand, and walk for extended periods in public areas.
- Ability to work independently and as part of a team.
Education & Experience
- High School Diploma or equivalent required.
- Prior floor care experience preferred.
- Bilingual in Spanish preferred.
- Prior hospitality experience preferred.
Zachry Hotels offers an industry leading benefits package for our employees and their families.
• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Notice to Staffing Agencies
Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry’s resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry’s recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry’s Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.
