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Open nowFirst seen 4 days ago

Patient Care Specialist - Dental Clinic

ZEBRA PEOPLE RO12 open roles

Where
Bucharest, Romania
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Your applicationOpen nowPatient Care Specialist - Dental ClinicZEBRA PEOPLE RO · Bucharest, Romania
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ZEBRA PEOPLE RO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Scopul rolului

Asigurarea unei experiente excelente pentru pacienti, de la primul contact pana la finalizarea tratamentului, prin consiliere, coordonare eficienta si urmarirea satisfactiei pacientului. Rolul contribuie direct la cresterea ratei de conversie si a retentiei pacientilor.

Responsabilitati principale

Comunicare & Preluare lead-uri:

  • Preluarea cererilor din telefon, email, website, social media.
  • Calificarea pacientilor in functie de nevoi si urgenta.
  • Explicarea generala a serviciilor oferite (implanturi, coroane, lucrari protetice).

Programari & Coordonare:

  • Programarea consultatiilor initiale si tratamentelor ulterioare.
  • Coordonarea cu medicii, tehnicienii si receptia pentru un parcurs fluid al pacientului.
  • Asigurarea ca pacientul primeste toate informatiile necesare inainte de vizita.

Consiliere & Vanzare consultativa:

  • Prezentarea planurilor de tratament si a estimarilor de cost.
  • Discutarea optiunilor financiare (rate, etape de plata).
  • Sprijin in luarea deciziei, mai ales in cazul tratamentelor complexe.

Feedback & Satisfactie:

  • Urmarirea satisfactiei pacientului dupa tratament.
  • Colectarea de testimoniale si review-uri.
  • Semnalarea catre echipa a oricaror nemultumiri sau ingrijorari exprimate.

Cerintele rolului:

  • Experienta in relatii cu clientii / coordonare servicii (ideal in domeniul medical).
  • Excelente abilitati de comunicare si persuasiune.
  • Cunostinte de baza despre tratamente stomatologice se ofera training.
  • Orientare spre pacient, empatie, organizare.
  • Operare PC (CRM, email, softuri de programare).

Beneficii:

  • Bonusuri de performanta lunare.
  • Training de specialitate.
  • Abonamente medicale, discounturi la tratamente.
  • Oportunitate de crestere in cadrul echipei de consultanta.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on ZEBRA PEOPLE RO's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    ZEBRA PEOPLE RO's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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The numbers game

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