The posting
Job Description
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!
Zensar is looking for a Datacenter Site Operations Lead for a 5 days on-site role in Hillsboro OR and Santa Clara CA. This position is open for Full Time with excellent benefits and professional growth opportunities.
About the Role
Client is seeking a Datacenter Site Operations Lead to support a large-scale infrastructure and cloud operations environment. This role will be responsible for operational governance, production readiness, infrastructure visibility, compliance support, and cross-functional coordination across datacenter operations.
The ideal candidate will bring a blend of datacenter operational expertise, infrastructure governance experience, and strong stakeholder management skills. This individual will help ensure datacenter environments transition successfully from deployment into production operations while maintaining operational excellence, scalability, and compliance standards.
Key Responsibilities
Datacenter Operations & Infrastructure Management
Manage and maintain visibility across datacenter infrastructure, including power, cooling, rack utilization, capacity, and operational health.
Establish and track operational KPIs and metrics to measure datacenter readiness, performance, and reliability.
Monitor infrastructure capacity allocations and ensure accurate lifecycle management and reporting.
Maintain operational discipline across systems of record and infrastructure documentation.
Operational Readiness & Production Transition
Lead operational acceptance and production handoff activities for newly deployed datacenter environments.
Validate operational readiness criteria alongside engineering, build, and operations teams.
Ensure monitoring, documentation, processes, ownership models, and capacity controls are established prior to operational acceptance.
Identify readiness gaps and drive remediation efforts before systems enter production.
Cross-Functional Leadership
Serve as a key liaison between infrastructure, operations, engineering, platform, facilities, and reliability teams.
Coordinate operational escalations, issue resolution efforts, and dependency management activities.
Communicate operational health, risks, and constraints to technical teams and leadership stakeholders.
Translate complex infrastructure issues into actionable business and operational recommendations.
Governance, Compliance & Process Improvement
Audit operational governance processes and maintain infrastructure data accuracy.
Develop and improve SOPs, operational standards, readiness processes, and reporting methodologies.
Support compliance initiatives and audit readiness activities.
Establish controls that ensure quality, completeness, and consistency of infrastructure asset and operational data.
Continuous Improvement
Drive initiatives focused on operational excellence, monitoring improvements, and datacenter process optimization.
Lead corrective actions that improve reliability, scalability, and operational maturity.
Capture lessons learned and implement improvements across future deployments and operational transitions.
Develop repeatable operational frameworks and standards that support global growth.
Required Qualifications
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, Datacenter Engineering, or a related technical discipline, or equivalent experience.
7+ years of experience supporting enterprise datacenter, cloud infrastructure, hyperscale environments, or high-density compute operations.
Strong understanding of datacenter infrastructure including:
- Power systems
- Cooling systems
- Capacity management
- Rack and space utilization
- Infrastructure monitoring
- Operational readiness processes
Experience coordinating across engineering, facilities, operations, reliability, and infrastructure organizations.
Experience developing and managing operational KPIs, governance processes, and systems of record.
Working knowledge of DCIM platforms, datacenter asset management, and infrastructure data management practices.
Experience supporting operational acceptance, production handoff, compliance, and audit readiness programs.
Excellent communication, documentation, presentation, and stakeholder management skills.
Preferred Qualifications
Experience supporting hyperscale or large-scale cloud infrastructure environments.
Strong understanding of datacenter operational governance and production operations models.
Experience supporting compliance and infrastructure audit frameworks.
Demonstrated ability to identify operational risks and drive resolution across multiple teams.
Experience building scalable operational processes and standards within rapidly growing environments.
Ability to influence technical and business stakeholders without direct authority.
Strong systems-thinking approach with a focus on operational excellence and continuous improvement.
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice
About Us
At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
