The posting
We’re seeking a positive, driven team-builder to join our Catering team and oversee our onsite service staff at multiple client sites. Our catering managers combine event planning, hospitality, and management skills to deliver consistently excellent meal experiences. You will publish weekly schedules, visit site locations, train employees and place product orders based on weekly inventories. The ideal candidate enjoys implementing and improving processes to make your job and your team’s job easier. You are a motivator who drives a culture of positivity and ‘can-do’ attitudes while creating an inclusive culture within Zerocater. You thrive in the opportunity to grow and adapt, and enjoy making a positive impact on your team and assisting in their professional development.
What you will do:
- Staff Management: Hire, coach, and motivate a team of 15+ people across multiple locations. Handle scheduling, training, and ensuring high service standards.
- Operational Excellence: Improve and take on new processes and operating procedures and implement them with all team members and locations.
- Customer Service: Prioritize guest experience and enable your team to do the same. Ensuring your team is able to provide a positive experience and being available to step in and address client questions or issues that arise during a meal service.
- Work collaboratively: Work closely with sales to win new accounts and grow our existing customers. Assist in the RFP process and execute winning pilots to take customers from our competitors.
- Quality Control and Compliance: Oversee food service to maintain safety and hygiene standards and ensure compliance with health regulations.
Qualifications for success:
- Hospitality & Management: 3+ years of experience within food service with 2+ years of experience in management; managing large teams and/or multi site management
- Problem-solving: Ability to adapt and adjust on the fly as situations change; willingness to work at different locations based on client needs
- Technical skills: Comfortable working with a number of different applications for different tasks; fluent in G-suite software
- Process-improvement: Experience implementing program changes on large and small scale
- Event Planning and Coordination: Working with clients to determine event themes, decor and budget requirements, and coordinate event details.
Preferred Qualification(s):
- Experience in corporate dining or recurring corporate meal programs
Required License/certifications:
- Valid driver’s license
- Current ServeSafe or willing to obtain one upon hire
Physical Requirements:
- Ability to lift 40lbs
- Ability to be on your feet for 6-7 hours a day
Compensation: Base salary range $65k-$70k
What we offer:
Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.
- 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
- Flexible PTO, 10 paid holidays, flexible sick time, plus 8 hours of volunteer time
- Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross)
- Employer-paid life, short-term and long-term disability insurance
- $100 monthly wellness stipend
- $35 monthly phone stipend
“The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.”
- Michael Pollan
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need assistance or an accommodation due to a disability, please contact us at [email protected]
