Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 14 hours ago

Lien Resolution Coordinator

ZipLiens

Where
Somerset, KY, United States
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowLien Resolution CoordinatorZipLiens · Somerset, KY, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ZipLiens's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 14 hours ago

The posting

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team.

Zipliens is improving how we handle Single Event lien resolution, building new workflows, tools, and reporting so we can keep delivering great outcomes for our customers as we grow. This role is part of a small, focused team that works directly with a select group of customers, and what we learn will help shape how we handle Single Event work across the company.

As a Lien Resolution Coordinator, you’ll work alongside Lien Resolution Strategists to keep files moving from intake through resolution. You’ll handle lien requests and follow-ups across agency and payer portals, review documentation and spot issues early, support customer communication, and take on file steps delegated by the Strategists. You’ll also help build the team’s workflows, including for your own role, and test new tools as they’re introduced.

This role is a good fit for someone with lien resolution or related experience who is detail-oriented, customer-focused, and curious about how work can be done better. It offers hands-on exposure to the full lien resolution process, working closely with experienced Strategists.

Requirements

Responsibilities:

File Support

  • Request liens and handle follow-ups with agencies, lienholders, and payers, including portal-based work for Medicaid, Medicare, and other agencies.
  • Prepare and track document requests, including records, itemized bills, and payment ledgers.
  • Verify provider, payer, and agency contact details, and keep them current in the portal.
  • Review claims, billing, medical records, and legal documents to flag missing, duplicate, or inconsistent information, and raise issues with Strategists early.

Strategist & Customer Support

  • Take on file steps delegated by Strategists, and keep files moving between handoffs.
  • Support Strategists on assigned files, including joining customer calls, taking notes, and other support needs as assigned.
  • Prepare draft correspondence, reduction requests, and dispute documents for Strategist review.
  • Track settlement activity, deadlines, and follow-ups.

Workflows & Collaboration

  • Help build and refine the team’s workflows, including the steps and standards for the Lien Resolution Coordinator role.
  • Work with Agency Management, applying agreed standards and procedures in daily contact with agencies and lienholders.
  • Support collaboration with medical review and audit as part of file handling.
  • Test new tools and R&D initiatives as they’re introduced, and share feedback on what works in practice.
  • Look critically at the work: notice when something looks off, spot repetitive or manual steps, and suggest improvements.

Standards

  • Keep file activity accurately documented in the portal, following internal processes and regulatory guidelines.

Qualifications

  • 1+ years of experience in lien resolution, personal injury, insurance, medical billing, or a related field.
  • Strong attention to detail, with the judgment to spot inconsistencies and raise issues early.
  • A customer-first mindset and confidence communicating with customers, providers, agencies, and payers by phone, email, and on calls.
  • Clear, professional written communication, including drafting correspondence.
  • Organized and able to manage multiple files and priorities while meeting deadlines.
  • A bias toward continuous improvement. Comfortable on a small, collaborative team where processes are still being defined, and willing to dig in, try fixes, and see them through.
  • Comfortable learning new tools and giving feedback as they’re built.
  • Familiarity with case management software, Microsoft Office, or Google Workspace.
  • Experience with Medicare, Medicaid, or other agency and payer portals is a plus.
  • Bachelor’s degree preferred.

Benefits

  • Private Health Care Plan (Medical, Dental & Vision)
  • Company HSA contributions for HDHP participants
  • Flexible Spending Accounts (Health & Dependent Care)
  • Company-Paid Short-Term Disability Coverage
  • Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options
  • 401(k) Plan with Company Match
  • Paid Time Off (Vacation, Sick Time & 10 paid Holidays)
  • Parental Leave

Pay Disclosure: The total base salary range for this role is $51,000 - $69,000 annually, with opportunity for a quarterly discretionary bonus. Final compensation will be determined based on skills and experience.

Work Authorization: Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ZipLiens's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ZipLiens's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ZipLiens's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.