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Open nowPosted 22 hours ago

Business Development Manager

Zippd

Where
Manchester, England, United Kingdom
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Your applicationOpen nowBusiness Development ManagerZippd · Manchester, England, United Kingdom
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 22 hours ago

The posting

We are seeking a high-energy, commercially driven Business Development Manager to win new business and drive revenue growth across SME and mid-market customers.

This is a predominantly outbound, hunter role. You will own the full sales cycle – from initial prospecting through to close and early account establishment – on a tech-enabled logistics platform where customers book jobs directly via portal or API.

Your primary mandate:

  • Win new platform customers across SME and mid-market segments
  • Build and manage a healthy forward pipeline with accurate forecasting
  • Convert new accounts to contracted or committed recurring revenue
  • Drive platform adoption and automated self-serve booking behaviour

Key responsibilities

1) New business development

  • Proactively identify and target ideal customer profiles across SME and mid-market segments
  • Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up
  • Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential
  • Demonstrate platform capability and present a compelling onboarding process
  • Own the full sales cycle from first contact through to close
  • Close new accounts and convert to contracted or committed revenue where appropriate
  • Maintain CRM hygiene with accurate pipeline staging and forecasting at all times
  • Reactivate lapsed accounts – diagnose why they stopped and reposition the offer based on current needs

2) Platform adoption

  • Encourage customers to self-book and reduce reliance on manual intervention
  • Increase portal usage and API integration where appropriate
  • Work closely with operations to resolve root causes of friction and booking issues

3) Reporting and performance

  • Report weekly on: new revenue secured, pipeline value, automation %, and churn risk
  • Own your revenue target and margin contribution – know your numbers
  • Use CRM (HubSpot) as the primary tool for planning and tracking activity

What Good looks like (Within 6 months):

  • 20-30 new active trading accounts won and onboarded (1m annualised revenue growth)
  • 2-4 contracted Tier 1 accounts secured
  • Reactivation wins from dormant account database
  • A full, clean CRM pipeline with predictable weekly forecast
  • Consistent self-serve and automated booking behaviour across new accounts
  • A reputation internally and with customers for being responsive, commercial and delivery-focused

Candidates must demonstrate:

  • 5+ years in B2B sales or business development (logistics, marketplace or platform preferred)
  • A proven track record of winning new business and hitting revenue targets
  • Experience selling operational or technology-enabled services
  • Confidence managing the full sales cycle independently
  • Experience working with CRM systems (HubSpot, Salesforce or similar)
  • Commercial understanding of margin, pricing and contribution
  • Confidence handling objections and pushing deals forward without passive follow-up

Desirable:

  • Experience in same-day, courier, freight or transport sectors
  • Experience selling self-serve or automated platforms
  • Exposure to API or systems integration conversations

This Role Is Probably NOT For You If...

  • You prefer slow-paced or heavily layered corporate environments
  • You enjoy strategy more than execution
  • You are uncomfortable with accountability and pace

Base pay £40,000 – £45,000

OTE ~£55,000 – £90,000 (uncapped commission – revenue & margin KPIs)

We use third-party providers, including AI tools, to assist with processing and assessing applications.

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