Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 72 days ago

Senior Operations Associate

Zoe6 open roles

Where
London
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Operations AssociateZoe · London

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Zoe's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. Zoe postings stay open a median of 24 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 72 days ago

Zoe median: 24 days open

The posting

READY TO HELP TAKE ZOE GLOBAL?

We’re expanding fast beyond our direct-to-consumer origins and taking our iconic products, like the Daily30 and Gut Health Bars, into new international markets and retail channels. But launching in new countries and landing on retail shelves isn't just about big ideas; it takes flawless operational execution.

If you are a detail-oriented, proactive ops professional who loves turning complex expansion plans into smooth, repeatable launches, this is your invitation to help build the backbone of ZOE's global growth.

WHY THIS ROLE?

Over the next 6–12 months, ZOE is stepping into a higher gear. Moving into physical retail and new geographic territories introduces complex cross-border logistics, strict retail routing guides, specialised packaging rules, and intricate supply chain dependencies.

As our Ops Associate, you won't just be following a script, you will turn high-level expansion strategy into executable launch checklists. You will own the operational follow-through that keeps our products moving, our inventory accurate, and our launches on schedule. If you thrive on bringing clarity to complexity and want a role where your work directly powers company growth, this is it.

WHAT YOU WILL DO

🌐 Market & Retail Launch Execution

- Support international and retail launches by owning the inbound logistics plan - lead times, shipping schedules, and getting first stock landed on time into 3PLs and retail DCs

- Translate retail partner requirements (routing guides, labelling, ASNs, case and pallet specs) into clear instructions for our 3PLs and freight partners, and check inbound deliveries meet them

- Support importer-of-record, distributor, and account setups with Legal/Regulatory and Finance.

🚚 Logistics & Cross-Border Freight

- Coordinate inbound and cross-border shipments, managing bookings, Incoterms, customs documentation, and delivery appointments.

- Track shipment milestones, in-transit inventory, service risks, and landed cost drivers.

- Escalate freight delays, customs blockers, or partner issues with proactive recommendations.

📦 Inventory & Procurement Support

- Manage daily inventory operations: PO processing, goods receipts, BOM upkeep, and offline fulfillment tracking.

- Own 3PL portal accuracy, running stock investigations and month-end count reconciliations.

- Support supplier onboarding by coordinating QA paperwork, contracts, and system setups.

📋 Compliance & Process Playbooks

- Track operational inputs for EPR (packaging), product registrations, and local compliance requirements.

- Turn post-launch learnings into repeatable templates and playbooks for future market expansions.

WHAT YOU NEED TO HAVE

- Operations Experience: 3–6 years of hands-on, end-to-end supply chain, logistics, or inventory management experience within CPG, FMCG, or fast-growing physical consumer brands.

- SOP & Playbook Building: A proven track record of building repeatable SOPs, launch checklists, or operational playbooks from scratch to bring structure to fast-scaling environments.

- Cross-Border & Retail Mechanics: Solid understanding of international shipping, customs documentation, Incoterms, HS/commodity code verification, and physical supermarket retail logistics (routing guides, ASNs, pallet specs, delivery windows).

- Systems Proficiency: Experience working daily in cloud ERPs (e.g., NetSuite, SAP, Business Central, Cin7), WMS platforms, and 3PL web portals.

- Meticulous Execution: Exceptional organisational skills—you naturally turn cross-functional chaos into clean, actionable checklists.

THE NICE TO HAVES

- Experience working with food, beverage, health & wellness, or supplement products subject to strict regulatory oversight and batch/shelf-life control.

- Hands-on experience preparing documentation for customs regimes, bonded warehousing, or HMRC audits.

- Familiarity with EPR (Extended Producer Responsibility) packaging compliance and country-specific registration processes.

LOCATION & WAY OF WORKING

- Role Type: Full-time, UK-based Fully Remote.

- Offsite: We gather in-person once per quarter at our London office for team offsite and strategy alignment.

- Right to Work: Must hold permanent right to work in the UK without requiring visa sponsorship.

✨ OUR HIRING JOURNEY

We value your time. While the exact steps and timeline can vary slightly depending on the role, seniority, and team, we’ve designed a streamlined 4-step blueprint to get us from "Hello" to "Welcome to the team" as efficiently as possible:

1. 👋 Intro Chat with the Talent Team: A high-energy alignment check to learn about you and share our vision.

2. 🧠 Hiring Manager Interview: A tactical conversation focused on your craft, experience, and aspirations.

3. 🔄 The Remote Loop: 2 to 4 focused interviews assessing your technical expertise, behavioural approach, and collaboration style.

4. 🎉 Offer & Welcome: Finalising the details and getting you ready to hit the ground running!

Once we connect, we pride ourselves on moving fast. Our average hiring process takes between 20 to 30 days, depending on the complexity of the role.

We love momentum, but we’re always happy to adjust the timeline to match your schedule and personal preference.

_______________________

🚀 READY TO THRIVE? APPLY NOW

If you are genuinely excited about ZOE's mission and this opportunity, please don't hesitate to apply—even if you don't meet every single requirement listed. We fundamentally value potential and commitment above all else.

ZOE is an equal opportunity employer. If you require any reasonable accommodations during the interview process, just let us know—we are here to support you.

_______________________

NOT THE PERFECT MATCH? JOIN ZOE'S TALENT COMMUNITY https://jobs.ashbyhq.com/zoe/form/talent-community!

[https://app.ashbyhq.com/api/images/user-content/52df5476-920a-4f03-83e5-2312df164703/b28c4418-b89a-4104-ab22-e98d67e610fa/Screenshot%202026-05-22%20at%2011.41.34.png]

If this role isn't the exact right fit, or the timing isn't right, don't let the journey end here. Drop your resume here. When a role opens up that matches your unique superpowers, you'll be the first person we reach out to.

📸 STAY CURIOUS. FOLLOW THE JOURNEY.

Want to see life behind the scenes, our latest health breakthroughs, and how we're changing the world through food? Follow us on our socials:

LinkedIn http://linkedin.com/company/joinzoe/ | Instagram https://www.instagram.com/zoe/ | TikTok https://www.tiktok.com/@join_zoe | YouTube https://www.youtube.com/@joinZOE | Facebook https://www.facebook.com/joinzoe1/

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Zoe's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Zoe's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Zoe's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.