The posting
Engineer Scheduler
Leeds Office
Full Time
Job Summary:
We’re looking for a driven and passionate Engineer Scheduler to join our growing team at Zuno. You’ll play a key role in our continued growth, working closely with engineers and customers to manage schedules and resolve any issues that arise.
Key Responsibilities:
- Remotely assist engineers with their diary management and workload
- Communicate with engineers and customers offering solutions, recommendations and reassurance
- Monitor and action any planning issues that may arise
- Build relationships with different teams within the company
- Be reactive, engaged and forward thinking
Who you are:
- Confident speaking with engineers and customers over the phone on a daily basis
- Able to build and maintain strong relationships with both customers and engineers
- Proactive, hardworking and motivated, with a positive attitude and a strong team focus
- Excellent verbal and written communication skills
- Comfortable using Microsoft and Google software and able to learn new systems quickly
- Able to remain calm, organised and effective when working under pressure
- Strong organisational skills with excellent attention to detail
- Friendly, approachable and confident in your communication style
- A positive and adaptable team player who enjoys working in a fast-paced environment
About Zuno
Zuno is the UK’s biggest home energy installer, helping thousands of customers make their homes warmer, smarter and more energy efficient
We’re a fast-growing team backed by Brookfield and part of the HomeServe Group, working with major household names including E.ON, EDF Energy, Worcester Bosch, B&Q and Tesla.
Join Zuno and be part of the team shaping the future of home energy in the UK.
Zuno offers…
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
Benefits:
- 30 days annual leave + bank holidays
- Private medical cover with Aviva*
- 4 x salary Death in Service cover with Zurich*
- Paid 6 months maternity pay after a year of service
- Paid paternity pay after a year of service
- Salary sacrifice pension matched up to 6%
- Ongoing training & development opportunities
- Social events
Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.
*After probationary period



