Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 122 days ago

Service & Repair Engineer (Field Based)

zunogroup27 open roles

Where
Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService & Repair Engineer (Field Based)zunogroup · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on zunogroup's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. zunogroup postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 122 days ago

zunogroup median: 1 days open

The posting

Service & Repair Engineer

Field Based (Yorkshire Region)

Full Time

About Zuno

Zuno is the UK’s biggest home energy installer, helping thousands of customers make their homes warmer, smarter and more energy efficient

We’re a fast-growing team backed by Brookfield and part of the HomeServe Group, working with major household names including E.ON, EDF Energy, Worcester Bosch, B&Q and Tesla.

Join Zuno and be part of the team shaping the future of home energy in the UK.

Zuno offers…

  • A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
  • A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
  • Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
  • Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
  • Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
  • Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job Summary:

To undertake service, repair and remedial work on domestic gas appliances and central heating systems. Working in customer's homes you will need to have experienced technical knowledge with great customer skills. We will require occasional boiler installations to be completed in this role. You will be comfortable carrying out both work in progress (WIP) and post installation audits on colleagues and subcontractors.

Key Responsibilities:

  • Responsible for ensuring that all customers receive accurate advice that is relevant to their circumstances.
  • Advising and coaching of engineers on best technical practice and customer service issues as required.
  • Recognising and highlighting abnormal problems or issues that are (or likely to cause) significant problems with either customers or engineers and highlighting immediately to the appropriate manager.
  • Communicating clearly and professionally with customers, engineers, and colleagues.
  • Adhering to all relevant legislation, manufacturing regulations and company policies and procedures.
  • Undertake service, repair and remedial work as assigned via the Zuno App. (Note: This will be the majority of your workload).
  • Proactively seek advice and guidance where needed.
  • Carry out Work in Progress (WIP) and Post installation audits on both employed and subcontracted Gas Engineers as requested by the Compliance Team, submitting all paperwork via iAuditor to the Compliance Team.
  • Complete full boiler installations occasionally when required.
  • Where required you will attend customers’ homes to meet with Gas Safe Register Inspectors and make good any remedial works found on the day.
  • You may be requested to carry out desktop auditing from time to time by the Compliance Team.
  • Represent Zuno at all times in a professional manner
  • Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with Zuno.

Qualifications & Skills:

  • ACS qualifications (CPA1, CCN1, CENWAT)
  • GCSE (Or equivalent) Maths and English
  • A minimum of 5 years boiler service & repair experience along with fault-finding skills on all domestic gas boilers.
  • Relevant and up-to-date industry specific boiler knowledge
  • Experience of working in a customer driven environment
  • Health and Safety working experience
  • Analytical and effective problem-solving skills
  • Clear and effective communication skills with a good command of English
  • Flexible and adaptable to work loads and tasks
  • Confidence in working on your own initiative as well as within a team environment.
  • IT Literate
  • Active listening skills

Benefits:

  • 30 days annual leave + bank holidays
  • Private medical cover with Aviva*
  • 4 x salary Death in Service cover with Zurich*
  • Paid 6 months maternity pay after a year of service
  • Paid paternity pay after a year of service
  • Salary sacrifice pension matched up to 6%
  • Ongoing training & development opportunities
  • Social events

Please note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.

*After probationary period

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against zunogroup's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on zunogroup's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    zunogroup's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.