Senior People Partner

We are a passionate group of people building an extraordinary company. The Senior People Partner serves as a trusted partner to our Merchandising, Research & Development, Product Development, Wholesale, Growth, Operations, Customer Success, Finance, Inventory Planning and Legal teams.

In this role, you’ll help leaders connect where the business is going with how their organizations need to evolve. You’ll partner with them on organizational decisions, help strengthen leadership, navigate change, and build high-performing teams that can adapt as business grows.

You’re comfortable operating with a lot of autonomy, and just as comfortable building trust with people at every level – from mangers up through our most senior leaders. You read the room, adapt your approach, and keep things moving even when things are ambiguous.

You’ll be a go-to resource for leaders and team members alike – on everything from team dynamics and career growth to the harder conversations. You’ll also bring that same coaching and problem-solving to our People team, helping sharpen how we all work.

As Balsam Brands continues to evolve, you'll also help leaders and teams adopt AI and think through how it changes work, roles, and capabilities on their teams.

This full-time position reports to the SVP of People and is expected to work in a hybrid model, which includes Monday, Tuesday, and Wednesday in-office.

What you’ll do:

Strategic Business Partnership

• Build trusted relationships that let you ask hard questions and help leaders think through what’s coming next
• Use data and pattern-recognition to flag risks, opportunities, and trends to leaders – and help them figure out what to do about it
• Help leaders translate company priorities into practical next steps

Organizational Design & Change

• Partner with leaders to think through team structures, roles, workflow, decision-making, and accountability as their functions evolve
• Help diagnose where team structure, unclear roles, or clunky processes are getting in the way, and recommend practical alternatives with clear tradeoffs
• Facilitate cross-functional conversations that clarify ownership and cut down friction
• Help leaders build compelling narratives for organizational change, and to prepare managers, anticipate challenges, and guide teams through transitions

Coaching, Problem Solving & Mentorship

• Coach and advise leaders on decision-making, communication, organizational leadership by identifying opportunities for growth, leveraging team strengths, and developing members toward organizational effectiveness.
• Help leaders navigate hiring, performance, succession, and development decisions in line with our values and leadership expectations
• Work through complex team dynamics and hard conversations with confidence, balancing empathy with accountability
• Help shape and facilitate leadership discussions, team sessions, and offsites that build alignment and accelerate execution
• Mentor and problem-solve alongside other People team members – sharing what you are seeing, coaching on tricky situations, and helping raise the bar across the team

Trends & Insights

• Help spot trends in engagement, retention, promotions, and team health, then partner with leaders to get at the root causes
• Help leaders create environments where people can perform at their best while strengthening trust, accountability, and collaboration
• Partner across the People Team so the support we provide stays consistent and high-quality everywhere

What you bring to the table:

• 10+ years of progressive Human Resources, People, Organizational Development, or related experience, including significant experience supporting senior business leaders
• Demonstrated success partnering with leaders in fast-paced, evolving organizations
• Practical experience in organizational design, leadership coaching, talent strategy, and change management
• Strong business acumen with the ability to translate business priorities into practical people strategies
• Experience using organizational and people data to identify trends and influence decisions
• Excellent facilitation, communication, coaching, and conflict management skills
• Experience supporting globally distributed teams and working effectively across cultures
• Demonstrated proficiency using AI tools to improve personal effectiveness and helping teams adopt AI-enabled ways of working

About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico.

The company's mission is to Create Joy Together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company-paid life and AD&D insurance
• Company-paid short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Paid 5-week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $141,000 to $177,000. Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range, as this typically reflects a candidate who exceeds all role requirements and brings significant, directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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