Senior Product Manager, SMB Platform

ABOUT THE ROLE

This Senior Product Manager role sits at the heart of a fintech platform built for small and independent businesses, owning a high-impact area that spans onboarding and activation, workflow tooling, partner integrations, and customer-facing AI experiences. The work directly shapes how small business owners manage their finances day to day, making complex financial tasks easier, faster, and more intuitive.

WHAT YOU'LL DO

- Own the roadmap for customer-facing AI features, applying LLMs, agentic workflows, and automation to real small-business financial problems with a thoughtful eye on accuracy, privacy, and risk.

- Improve the new-customer journey from signup through activation, helping users reach value quickly and deepen engagement over time.

- Build and enhance business workflow tools such as invoicing, automation, reminders, reconciliation, and other day-to-day financial operations.

- Lead the strategy for partner integrations and APIs, connecting accounting, payments, payroll, and business software into useful, end-to-end workflows.

- Run experiments across onboarding, adoption, and retention, defining success metrics and turning successful tests into scalable product improvements.

- Partner closely with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.

WHAT WE'RE LOOKING FOR

- Meaningful experience as a product manager, ideally in fintech or a closely adjacent domain.

- Hands-on background in at least one core area: SMB onboarding and activation, workflow tooling, integrations and APIs, or customer-facing AI products.

- Demonstrated fluency with experimentation, A/B testing, and data-driven decision-making.

- Comfort working with LLMs and AI-driven product surfaces, with an understanding of the tradeoffs involved.

- Strong cross-functional collaboration skills, with experience aligning engineering, design, compliance, and go-to-market stakeholders.

- A track record of shipping products that drive measurable growth, retention, or monetization outcomes.

COMPENSATION & BENEFITS

Base salary: $160,000 to $200,000 USD annually. Visa sponsorship is not available for this role.

LOCATION

Hybrid, based in New York City, New York, USA (2 to 3 days per week on-site in the Financial District).