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Open nowPosted 705 days ago

Customer Support Representative (Norwegian)

davidkennedyrecruitment127 open roles

Where
Sliema, Malta; Mosta, Malta; Birkirkara, Malta; Valletta, Malta
Work mode
Hybrid
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Your applicationOpen nowCustomer Support Representative (Norwegian)davidkennedyrecruitment · Sliema, Malta; Mosta, Malta; Birkirkara, Malta; Valletta, Malta

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The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market. davidkennedyrecruitment postings stay open a median of 1 days.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.2%14 days
  5. 34.6%30 days
This job: posted 705 days ago

davidkennedyrecruitment median: 1 days open

The posting

David Kennedy Recruitment is working with a leading Online Casino Gaming Company who is seeking to onboard a Customer Support Representative with Norwegian for their Malta office.

Position: Customer Support Representative

Location: Hybrid, Qormi, Malta (office)

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

  • Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers
  • Follow communication procedures and policies
  • Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

  • Native / fluent in Norwegian both verbal and written. Good command in English
  • Flexible and able to make quick decisions in a dynamic environment
  • Conscientious and reliable
  • Attention to detail
  • Empathic with genuine desire to help
  • Ideally interested in marketplaces, shared economy and new technologies
  • Previous experience in content moderation, customer care and/or online business will be considered as an advantage.

BENEFITS:

  • Competitive salary and benefit package
  • Extra days of vacation on top of common allowance
  • Free fruit, tea and coffee if you prefer working in the office
  • Ability to work from home when working late shifts and weekends
  • Free day transport to the office from certain areas within Malta
  • Team performance bonus and working from home allowance
  • Corporate discounts for gym memberships, shops and taxis
  • Private Health Insurance, eye care tests, health and well-being professional support
  • Comprehensive training and constant feedback
  • Relocation support for international applicants.
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