QA Engineer for Internal Automation Service

Jira ticket

We’re looking for a QA Engineer to join Internal Automation Services, the team building and maintaining the internal systems and automations that support MacPaw’s day-to-day business operations.

The team works across a wide range of internal tools and integrations for the internal service teams. Its biggest focus is MacPaw’s ERP system (Odoo), which needs to be reliable enough for the business to confidently depend on its data and workflows, alongside a growing portfolio of smaller automation projects for internal clients.

As a QA Engineer, you’ll take ownership of test coverage across the team’s projects, with the strongest focus on Odoo. You’ll work closely with developers and another QA Engineer, choosing between manual, exploratory, and automated testing based on the needs and constraints of each project, while helping the team continuously improve its quality assurance and automation practices.

If you’re excited to bring structure, quality, and reliability to the internal systems that keep a company moving, we’d love to hear from you!

In this role, you will:

• Analyze system requirements, business logic, and user flows across ERP modules (Odoo) and other internal projects to define appropriate test coverage
• Perform functional, regression, integration, and exploratory testing across web applications and platform integrations
• Design and maintain test documentation, including test plans, test cases, and checklists
• Build, maintain, and improve automated test coverage where automation brings clear value
• Collaborate closely with developers, business stakeholders, and internal client teams to investigate defects and edge cases, identify root causes, document clear findings, and ensure reliable fixes
• Contribute to continuously improving the team’s QA practices and overall software development lifecycle, including utilization of AI agentic approaches

Skills you'll need to bring:

• 2+ years of hands-on QA experience, with demonstrated ownership of test coverage for at least one product or system
• Solid understanding of SDLC and software testing methodologies (functional, regression, integration, exploratory, risk-based)
• Ability to design, write, and maintain test cases, checklists, and test plans, including for areas that require partial manual coverage (e.g., ERP modules, third-party integrations)
• Understanding of client-server architecture and hands-on API testing (REST/GraphQL) using tools like Postman
• Basic scripting ability (JavaScript/TypeScript or Python) to write and debug automated tests
• Practical, hands-on experience with test automation frameworks – running, maintaining, and debugging automated test suites
• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions) and working with Git-based version control (branching, PRs, reviewing test code)
• High adaptability and comfort balancing manual/exploratory testing with automation based on system needs rather than treating automation as a one-size-fits-all default
• Upper-Intermediate (B2+) level of English for working with internal knowledge bases, documentation, and cross-office communications

As a plus:

• ISTQB certification
• Hands-on experience with Playwright specifically
• Experience using AI coding/testing assistants (Claude Code, GitHub Copilot, Cursor) to speed up test generation, code review, or test maintenance
• Experience testing LLM-based or agentic AI applications (validating prompts, tool use, context limits, and non-deterministic output)
• Exposure to SQL for data validation and experience working with logs/monitoring tools (Grafana, Loki) for debugging and defect investigation

English level

Upper-Intermediate