Country Director Norway

Date Posted:

2026-06-04

Country:

Norway

Location:

Oslo, Norway

Country Director, Norway

Drive Growth. Lead Transformation. Elevate Performance.

At Otis, we move 2 billion people every day and maintain approximately 2.4 million customer units worldwide, making us the world's leading elevator and escalator manufacturing, installation, and service company. Our people, innovation, and commitment to safety have helped shape the skylines and communities we serve for more than 170 years.

We are now seeking a new Country Director for Norway to lead our Norwegian business and play a pivotal role in the continued growth and transformation of Otis across the Nordic region.

Reporting to the Managing Director, Nordics, this role holds full responsibility for the Norwegian business, including commercial performance, operational excellence, customer satisfaction, people leadership, and overall business management. As a key member of the Nordic leadership team, you will foster collaboration across countries, drive strategic initiatives, and ensure sustainable and profitable growth.

The Role

As Country Director, you will be accountable for the overall performance of Otis Norway, leading, directly or indirectly, a diverse team across New Equipment, Service, Modernization, Field Operations, Finance, and Support Functions.

You will set the strategic direction for the country, deliver operational excellence, and build a high-performing culture focused on safety, customer success, and continuous improvement.

Key Responsibilities

Business & Financial Leadership

• Own and manage the full country P&L, ensuring sustainable growth and profitability.
• Lead all business areas including Service, New Equipment, Modernization, Sales, and Field Operations.
• Deliver on revenue, market share, productivity, quality, and profitability targets.
• Develop and execute country business strategies aligned with Nordic and regional objectives.

Leadership & People Development

• Lead, coach, and develop the country leadership team.
• Build an engaged, collaborative, and high-performing organization.
• Strengthen the local talent pipeline and succession planning.
• Create an environment where employees are empowered, accountable, and motivated to excel.
• Build and maintain constructive relationships with employee representatives and labour unions.
• Lead and participate in collective bargaining and union negotiations, ensuring productive collaboration and alignment with business objectives.

Commercial & Customer Excellence

• Develop a deep understanding of customer needs, market dynamics, and competitive trends.
• Strengthen relationships with key customers, industry stakeholders, government representatives, and business partners.
• Drive customer satisfaction and long-term customer retention.
• Represent Otis externally and further enhance the company's position in the Norwegian market.

Transformation & Strategic Execution

• Lead business transformation initiatives that improve performance, efficiency, and customer outcomes.
• Drive cross-functional collaboration across Norway, the Nordic region, and the wider UKN organization.
• Ensure alignment across operational, financial, HR, and digitalization initiatives.
• Champion innovation and continuous improvement across the organization.

Safety, Ethics & Compliance

• Lead by example in fostering a culture where safety is the highest priority.
• Ensure full compliance with Otis policies, procedures, and the Otis Code of Ethics.
• Drive a strong EH&S culture and ensure all employees operate within the highest safety standards.

Who You Are

You are a commercially minded business leader with a strong track record of delivering results through people. You thrive in complex, matrix organizations and are passionate about driving growth, transformation, and operational excellence.

You combine strategic thinking with hands-on leadership and have the ability to inspire teams while building strong relationships both internally and externally.

Key Competencies

• Action Oriented – Takes initiative, embraces challenges, and drives execution.
• Business Acumen – Understands market dynamics, financial drivers, and competitive environments.
• Inspirational Leadership – Motivates and develops teams to achieve exceptional results.
• Customer Focus – Builds lasting customer relationships and delivers customer-centric solutions.
• Results Driven – Demonstrates a strong track record of achieving ambitious business objectives.

Qualifications & Experience

• Degree in Business, Engineering, or a related field. An MBA is an advantage.
• Significant senior leadership experience with full P&L responsibility.
• Proven general management experience within construction, building services, industrial, engineering, or related sectors.
• Strong understanding of the Nordic elevator industry and market dynamics will be regarded as a great advantage.
• Strong understanding of Norwegian labour law, employment practices, and social partnership models is considered an advantage.
• Demonstrated success in developing and executing business strategies.
• Experience leading organizations through change and transformation.
• Strong stakeholder management skills with the ability to influence across multiple levels and functions.
• Experience working within an international and matrix organization.
• Excellent communication and leadership skills.
• Fluent in both Norwegian and English.

Why Join Otis?

At Otis, you'll join a company with a proud heritage and a clear vision for the future. You'll have the opportunity to shape the direction of our Norwegian business while collaborating with talented colleagues across the Nordic region and beyond.

We offer:

• A highly visible executive leadership role.
• The opportunity to influence strategy and business performance.
• Collaboration within a global industry leader.
• A strong culture built on Safety, Ethics, and Quality.
• Career development opportunities within an international organization.

Be a part of something bigger.

If you are an experienced business leader ready to drive growth, inspire people, and shape the future of mobility in Norway, we would love to hear from you.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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