Valet Attendant

Key Responsibilities:

• Welcome guests warmly and professionally upon arrival and departure.
• Assist guests with vehicle drop-off and collection services.
• Safely park and retrieve guest vehicles in a timely manner.
• Open vehicle and hotel entrance doors for guests as required.
• Assist guests with luggage and provide directions or information about hotel facilities when needed.
• Conduct basic vehicle inspections upon receipt and document any existing damage.
• Maintain accurate records of vehicle locations and valet tickets.
• Ensure all guest vehicles are handled with care and in accordance with hotel procedures.
• Manage traffic flow at the hotel entrance and designated parking areas.
• Respond promptly and courteously to guest requests and inquiries.
• Report any incidents, accidents, or security concerns immediately to management.
• Maintain cleanliness and organization of the valet area and parking facilities.
• Adhere to all hotel policies, safety regulations, and service standards.

Qualifications & Requirements:

• High school certificate or equivalent qualification.
• Previous experience in valet parking, customer service, hospitality, or a related field is preferred.
• Valid driver's license with a clean driving record.
• Ability to drive both manual and automatic transmission vehicles.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong customer service and problem-solving skills.
• Ability to work flexible shifts, including weekends, public holidays, and evenings.
• Basic English communication skills; additional languages are an advantage.