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Open nowPosted 118 days ago

Customer Service Specialist

Peddler9 open roles

Where
Amsterdam, Noord-Holland, Netherlands
Work mode
On site
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Your applicationOpen nowCustomer Service SpecialistPeddler · Amsterdam, Noord-Holland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Peddler's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.5%1 day
  2. 3.5%3 days
  3. 7.4%7 days
  4. 13.1%14 days
  5. 34.4%30 days
This job: posted 118 days ago

The posting

About Peddler

Help build the future of urban logistics

Peddler is building the next generation of urban delivery networks: faster, cleaner and designed for modern commerce.

Peddler is launching the Netherlands’ largest domestic micro-hub network, powered by a leading fleet of cargo bikes and LEVs. From our urban hubs, we help retailers and e-commerce platforms move goods closer to customers , faster, cleaner and built for same-day city logistics.

To scale this network successfully, we need strong hands-on people across our company: people who can turn plans into execution, data into action, and local teams into consistent, high-performing operations.

Are you a student looking for a side job where you can really make a difference? As a Customer Service Specialist at Peddler, you will help customers with their questions and problems, making sure every interaction comes out positively.

What you'll do

As the face of Peddler, you will contribute to maintaining and strengthening customer relationships, making you a key pillar in the growth of our start-up.

  • Answer questions and resolve customer issues related to deliveries.
  • Ensure that every customer interaction ends with a smile.
  • Work quickly and efficiently to resolve issues that will improve for customer satisfaction.
  • Work with other departments to ensure customer satisfaction and resolve any issues.

About you

  • You speak Dutch fluently and you are proficient in English.
  • Problems? Pff, you only know solutions! You enjoy using your problem-solving skills to help customers as effectively as possible.
  • You are empathetic and can make customers feel heard.
  • One step after the other: you are resilient and remain calm in busy situations
  • You enjoy working in a start-up environment.
  • This is a onsite role.

Why this part-time job is ideal for students:

  • Great work experience: Work in a dynamic and growing start-up/scale-up environment.
  • Here to have a good time: Be part of a young and dedicated team that regularly organizes social events and team gatherings.
  • Flexible working hours: Easily combine your work with your studies thanks to our flexible choice of working hours.
  • Growth and development: You land well and feel comfortable at Peddler? Well, then we’re happy to support you in your career and make you grow within the company!
  • Valuable skills: Develop communication and problem-solving skills that are invaluable for your future career.

Join Peddler and be part of a fun team that likes to spend time together just as much as bringing sustainability to the next level! Take the first step in your career and help us grow while you become the best version of yourself.

At Peddler, we are always looking for ambitious individuals from all backgrounds. Ideally, you will grow within the company from this role, thanks to your proactive, flexible, and service-oriented attitude, your hands-on mentality to contribute to our collective growth, and your dedication to efficiency in your own tasks.

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  1. A CV for this posting

    Written against Peddler's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Peddler's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Peddler's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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