The posting
Company Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
We are currently seeking an Income Auditor to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As an Income Auditor, you bring a refined sense of financial acumen, a detail-oriented mindset, and a dedication to excellence to our dynamic Finance Team. Your commitment to precision, strategic financial planning, and effective team collaboration elevates our financial operations to new heights.
- Supports the efficient operation of the Finance department by ensuring the accuracy, completeness, and integrity of daily revenue auditing processes across Rooms, Food & Beverage, and other operating departments.
- Performs daily audits and reconciliations of hotel revenue, verifying room, F&B, concession, and miscellaneous income to ensure all transactions are accurately recorded and supported in accordance with hotel policies and accounting standards.
- Investigates and resolves revenue discrepancies, including room charges, housekeeping variances, rebates, paid-outs, voids, discounts, dummy folios, missing checks, and other exceptions, ensuring appropriate approvals and documentation are maintained.
- Verifies that complimentary, house use, entertainment, and management transactions are properly authorized, tracked, and reported in compliance with hotel policies and Fringe Benefits Tax (FBT) requirements where applicable.
- Reconciles Opera, POS, credit card batches, guest ledger, and control reports, ensuring daily revenue balances are accurate and promptly reporting discrepancies to the Financial Controller or Assistant Financial Controller.
- Conducts revenue control procedures, including surprise cash float counts and outlet audits, to maintain strong internal controls and safeguard hotel assets.
- Maintains complete and organized audit documentation, supporting records, and daily reporting files for management review, internal controls, and external audit requirements.
- Supports compliance with hotel policies, accounting procedures, statutory requirements, and internal audit standards while contributing to continuous improvement of revenue control processes.
- Builds and maintains effective working relationships with Front Office, Food & Beverage, Housekeeping, and other operational departments to ensure accurate revenue reporting and timely resolution of audit findings.
- Delivers professional, timely, and courteous service while maintaining flexibility to perform additional duties, attend required training, and support operational needs as directed by management.
Qualifications
- Diploma or Bachelor's degree in Accounting, Finance, Commerce, Business Administration, or a related discipline would be an added advantage.
- Minimum 1–2 years' experience in a Finance, Revenue Audit, Income Audit, Night Audit, or Accounts Receivable role, preferably within the hospitality industry.
- Experience using hotel Property Management Systems and Point-of-Sale systems, with knowledge on Opera being critical.
- Experience reconciling daily revenue, investigating variances, and preparing audit documentation.
- Sound understanding of accounting principles and internal control procedures.
- Knowledge of hotel revenue cycles, including Rooms, Food & Beverage, and other operating revenues.
- Understanding of cash handling, credit card reconciliation, rebates, discounts, and revenue recognition.
- Strong numerical, analytical, and reconciliation skills with excellent attention to detail.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Ability to identify discrepancies, investigate issues, and recommend corrective actions.
- Effective written and verbal communication skills.
- Strong organisational and time management skills with the ability to meet daily reporting deadlines.
- Ability to maintain confidentiality and exercise sound professional judgement.
- High level of integrity, accuracy, and accountability.
- Ability to work independently with minimal supervision.
- Strong interpersonal skills and ability to work collaboratively with operational departments.
- Flexible and adaptable to changing operational requirements.
- Commitment to delivering high standards of service and compliance.
Additional Information
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
