TikTok Shop - Creator Account Manager, Madrid

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

This role is based in our Madrid office.

• Growing and nurturing creators via both one-to-one and community-wide management and communication. Directly responsible for core GMV target.
• Develop quarterly and monthly operation plans for creators to boost their level of growth and increase creators' earning potential on the eCommerce Platform.
• Design and implement internal learning programs and policy enablement for creators, and translate these insights into strategic external initiatives to drive creator engagement and growth.
• Coordinate with brands and sellers to build partnerships and collaborations with creators to achieve healthy platform growth.
• Execute ad hoc creator projects and initiatives, ensuring smooth collaboration across internal and external stakeholders while unlocking value and benefits for creators.

Minimum Qualifications - Bachelor's degree in Business Administration, Digital Marketing, or a related field. - Strong analytical mindset with the ability to interpret data and derive actionable insights. - Fast learner and hands-on oriented-able to move things forward - Strong planning skills for online & offline campaigns, creative and good at brain-storming - Proficient in verbal and written Spanish and English

Preferred Qualifications - Proven experience in e-commerce, sales, or consulting, with a strong understanding of marketplace dynamics - Hands-on experience in planning and executing training programs, webinars, or workshops that drive participant engagement and growth - Prior experience as a content creator or deep familiarity with creator ecosystems is a plus