Recruiting Programs Manager

Vapi (/ˈVɑːpi/):

- Voice AI that resolves, not transfers

- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

- Trusted by 1 million developers building the future of voice agents

- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

- Try talking to Vapi now! https://vapi.ai/

VAPI (/ˈVⱭːPI/):

- Voice AI that resolves, not transfers

- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

- Trusted by 1 million developers building the future of voice agents

- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

- Try talking to Vapi now! https://vapi.ai/

WHY WE’RE HIRING THIS ROLE:

- We're competing directly with Anthropic, OpenAI, and other high-profile AI companies for the same talent. At that level of competition, employer brand and a candidate-facing presence are part of how we win offers, not a nice-to-have.

- Today this work happens informally, absorbed by our Talent leaders on top of their day jobs. We're building the capability in-house with a dedicated owner instead of outsourcing it to an agency, or letting it not happen at all.

- You'll own every candidate-facing program at Vapi: employer brand and careers content, technical events and community, the referral program, university and early-career pipeline, and our talent community. You'll report directly to our Head of Talent.

WHAT YOU’LL DO:

- 30 Day: Go deep on how we hire today. Meet hiring managers, Recruiting, and Marketing's events lead; audit our careers site, Glassdoor/Comparably presence, referral program, and event footprint; baseline the numbers (cost-per-hire, referral %, sourced-hire %, time-to-fill, offer acceptance).

- 60 Day: Ship the first wins. Relaunch the referral program with clear incentives, campaigns, and tracking toward 25–30% of hires via referral; stand up the shared event calendar with Marketing (and the monthly dedupe sync); publish your first wave of careers-site and “life at Vapi” content.

- 90 Day: Run your first programs end-to-end. Host a recruiting-focused technical event (hackathon, meetup, or campus session); launch the talent community and nurture motion (newsletter, team spotlights, silver-medalist re-engagement); present a 12-month program roadmap with targets against your baseline.

WHO YOU ARE:

- You've built recruiting programs, employer brand, or talent community from scratch, ideally at a fast-growing startup competing for technical talent.

- You're an events operator: you can run a hackathon, engineering meetup, or campus info session end-to-end, on time and on budget.

- You think in recruiting metrics: cost-per-hire, referral %, sourced-hire %, time-to-fill, and offer acceptance are how you measure your own work.

- You know the difference between marketing to customers and marketing to candidates, and you can partner tightly with a Marketing team without duplicating it.

- You write well. Careers pages, newsletters, event copy, and team spotlights will all carry your voice.

- You're a builder who's comfortable being the first and only owner of this function, going from zero to working programs fast.

HOW WE WORK:

• Build something worthy of love
• Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

• Commit and follow through
• We finish what we start and build trust by being people others can count on.

• Why not today?
• We value urgency and momentum. The fastest path to customer value usually wins.

• Seek raw input
• We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

• It’s our problem
• We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

• Be direct and kind
• We give feedback clearly, respectfully, and without delay.

WHY VAPI:

- Generational impact: Build the human interface for every business

- Ownership culture: 70% of the company are previous founders

- Kind team: The founders, Jordan and Nikhil, are Canadians

- Tier-1 Investors: YC, KP seed, Bessemer Series A

WHAT WE OFFER:

- Real stake: We offer a competitive salary and excellent equity ownership

- Comprehensive health coverage: medical, dental, and vision plans

- Team love: We love hanging out, and we do quarterly off-sites

- Flexible time off: take what you need

- More: catered meals, transportation, gym, and a $10k annual L&D budget