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Open nowPosted 67 days ago

COORDENADOR DE TI

7LAN COMERCIO E SERVICOS LTDA

Where
Rio de Janeiro, RJ, Brasil
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Your applicationOpen nowCOORDENADOR DE TI7LAN COMERCIO E SERVICOS LTDA · Rio de Janeiro, RJ, Brasil
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The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 67 days ago

The posting

  • Coordenar a equipe técnica de TI e distribuir demandas de acordo com prioridade, criticidade e competência;
  • Acompanhar diariamente chamados, incidentes, pendências e projetos;
  • Garantir que todas as demandas sejam devidamente registradas e tratadas através das ferramentas e processos definidos pela empresa;
  • Definir e acompanhar SLAs, prioridades e indicadores da operação;
  • Atuar na gestão e escalonamento de incidentes críticos;
  • Garantir documentação adequada dos ambientes, procedimentos e intervenções realizadas;
  • Padronizar procedimentos técnicos e operacionais;
  • Apoiar tecnicamente projetos e decisões de infraestrutura;
  • Participar do planejamento e implantação de novos ambientes;
  • Garantir que novos projetos sejam entregues à operação com documentação, escopo e responsabilidades claramente definidos;
  • Elaborar e apresentar indicadores e relatórios gerenciais;
  • Atuar continuamente na melhoria dos processos da área Conhecimentos técnicos desejados Redes TCP/IP; Switching, VLAN, routing e troubleshooting; Firewalls e segurança de redes; Microsoft Windows Server; Active Directory, DNS, DHCP e GPO; Microsoft 365; Virtualização; Hyper-V e/ou Proxmox; Servidores físicos e virtuais; Backup e recuperação; Monitoramento de infraestrutura; Zabbix ou ferramentas equivalentes; Syslog e análise de logs; ITSM e gestão de chamados; Segurança da informação; Infraestrutura de CFTV IP. Será considerado diferencial conhecimento em: VMS, especialmente Genetec; Controle de acesso; Reconhecimento facial; Grafana; Ambientes de missão crítica; Operação de NOC
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