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Open nowFirst seen 5 days ago

Account Assistant - Japanese Bilingual

A+ Staffing Inc139 open roles

Pay
$45,000 – $60,000 a year
Where
Torrance, California, United States
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Your applicationOpen nowAccount Assistant - Japanese BilingualA+ Staffing Inc · Torrance, California, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

  • Position: Account Assistant (Non-Exempt)
  • Division: Employee Benefits
  • Report To: Manager
  • Location: Torrance, California (Work in the office every day for the first 3 months. Then Hybrid of 2 days working from home.)
  • Working Hours: 9 AM - 5 PM, Mondays - Fridays, 1 hour paid lunch break, possible overtime on weekdays after 5 PM
  • Salary Range: $45,000~$60,000, annually

Job Duties:

<Essential Job Duties>

  • Assist Account Representative for day-to-day service for clients including claims, billing eligibility, and service issues
  • Assist renewal process, enrollments, terminations, and COBRA
  • Providing administrative support to Employee Benefit Manager and Account Representatives
  • Preparing, formatting, and editing a range of documents
  • Creating and interpreting a variety of reports
  • Organizing market research
  • Analyzing questionnaires and other forms of feedback
  • Having clear understanding of carriers product offerings and processes to maintain efficient workflow
  • Follows broker policies and procedures including reviewing client policies, maintaining client files
  • Ensures accuracy of the Brokers administration system, AMS360 in timely manner
  • Assist implementation activities for new and existing clients
  • Assists in completion and processing of applications
  • Assist Account Representative schedules, prepares for and open enrollment meetings
  • Collects forms/data/schedules for regulatory compliance
  • General office duties
  • Maintaining a marketing database
  • Comfort with multi-tasking in a deadline-driven environment

<Other Job Duties>

  • Tasks that are assigned by the Manager

Requirements/Preferences:

<Requirements>

  • Obtaining CA Life and Health License within 3 months from the starting date is required
  • College Degree or equivalent experience
  • 1-3 years experience in office work and understanding of basic business.
  • Experience in Microsoft Office Excel, PowerPoint and Outlook
  • Experience using computers for a variety of tasks
  • Competency in Microsoft applications including Work, Excel, Outlook and aptitude to learn new system (Zywave, Employee Navigator, Applied Epic.)
  • Effective written and verbal communication skills
  • Experience with Adobe Creative Cloud (Adobe Photoshop, Adobe Premiere) a plus
  • Proficiency in speaking, reading and writing in business level Japanese and English
  • A high level of attention to detail
  • Ability to work effectively within a team and independently
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
  • Must be a team player willing to assist with projects and matters that arise.
  • Must be responsible and productive both independently and with others.
  • Must be creative, flexible, curious, and willing to try new things.
  • Should be emotionally intelligent, forgiving, resilient, and solution oriented.

<Preferences>

Technical Proficiency

  • Advanced skills in Excel and strong proficiency with Microsoft Office Suite (Outlook, PowerPoint, Word, Adobe PDF).
  • Strong data analysis and reporting capabilities, with proven ability to provide data-driven insights.

Personal Attributes

  • Highly responsible, productive, and effective both independently and in team settings.
  • Creative, flexible, and curious, with a willingness to try new approaches and solutions.
  • Emotionally intelligent, resilient, solution-oriented, and able to maintain professionalism under pressure.

Travel Required: May travel within the U.S. for customer service such as enrollment meetings and strategy meetings

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