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Open nowFirst seen 6 days ago

Account Manager, IT -Japanese Bilingual

A+ Staffing Inc139 open roles

Where
New York, New York, United States
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Your applicationOpen nowAccount Manager, IT -Japanese BilingualA+ Staffing Inc · New York, New York, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on A+ Staffing Inc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

Our client, an IT Firm in NYC, is looking for an Account Manager -Japanese Bilingual

Job Description

  • Client Relationship Management: Develop and nurture long-term relationships with assigned MSP clients, understanding their needs and proactively addressing concerns.
  • Service Delivery Oversight: Monitor the delivery of IT services against SLAs, ensuring timely issue resolution and client satisfaction.
  • Account Growth: Identify potential opportunities to expand service offerings within existing accounts, including upselling and cross-selling additional IT solutions.
  • Contract Management: Manage client contracts, renewals, and billing processes, ensuring compliance with agreed terms.
  • Performance Reporting: Regularly analyze client data and generate reports to demonstrate the value of MSP services and identify areas for improvement.
  • Technical Understanding: Possess a basic understanding of IT infrastructure, network management, security, and cloud technologies to effectively communicate with clients and technical teams.
  • Proactive Engagement: Conduct regular client check-ins, anticipate potential issues, and proactively address them to maintain a high level of service.
  • Collaboration: Work closely with internal teams like sales, technical support, and engineering to ensure seamless client experience.

Requirement

  • Proven track record of 5+ years in IT, with exceptional communication abilities, across roles in Engineering, PM, and Account Management.
  • Fluency in both English and Japanese (native level) is essential.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on A+ Staffing Inc's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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3×

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