The posting
We are currently seeking an Office Clerk for a major Japanese Food Distributor. The primary responsibilities of this role include administrative work and processing customer orders. The ideal candidate should have business-level proficiency in English and preferably be able to speak Chinese, Korean, or Japanese.
Responsibilities:
- Perform general administrative duties such as data entry, filing, and maintaining records.
- Receive and process customer orders, ensuring accuracy and timely delivery.
- Communicate with customers and vendors via phone, email, and in-person regarding order inquiries, changes, and updates.
- Coordinate with internal departments to ensure smooth order processing and timely resolution of any issues or discrepancies.
- Assist in inventory management by monitoring stock levels and coordinating with warehouse personnel.
- Provide general support to the office, including answering phone calls, handling inquiries, and managing office supplies.
Requirements:
- Business-level proficiency in English is essential for effective communication with internal and external stakeholders.
- Proficiency in Chinese, Korean, or Japanese is highly desired to facilitate communication with customers.
- Prior experience in an administrative role is a plus, even if it is only 1-2 years. However, candidates without prior experience will also be considered.
- Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously.
- Excellent interpersonal and communication skills to work effectively within a team and interact with diverse individuals.
- Proficiency in MS Office applications (e.g., Word, Excel, Outlook) and general computer literacy.
- Ability to work independently with minimal supervision and adapt to changing priorities.
- Positive attitude, willingness to learn, and a strong work ethic.
