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Open nowFirst seen 6 days ago

Showroom Customer Service - with Japanese Language Proficiency

A+ Staffing Inc139 open roles

Pay
$4,000 a month
Where
West Hollywood, California, United States
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Your applicationOpen nowShowroom Customer Service - with Japanese Language ProficiencyA+ Staffing Inc · West Hollywood, California, United States

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

  • Title: Showroom Customer Service & Luxury Goods Valuer (Retail)
  • Employment type: Full-time
  • Location: West Hollywood, California (On-site Only)
  • Working hours: 9:30am to 6:30pm. Shift-based schedule with 2 days off per week
  • Role focus: Showroom-first customer service + stock/inventory and delivery coordination, with secondary support for purchase/appraiser operations

We are a rapidly growing company in the luxury resale industry, expanding into the U.S. market. We are seeking Showroom Customer Service & Luxury Goods Valuers who are passionate about luxury brands and eager to develop expertise in product appraisal. No prior experience required. Candidates with a strong interest in luxury brands and the resale market are welcome to apply!



【Key Responsibilities】

  • Replenish and organize stock on the showroom sales floor.
  • Assist and serve customers politely and professionally.
  • Perform stock take and inventory checks with accurate records.
  • Maintain showroom/store cleanliness, visual presentation, and display standards.
  • Arrange and coordinate delivery items with operations/logistics flow.
  • Handle customer follow-ups and basic service communication.
  • Take product photos and write clear product descriptions for listings and customer communication materials.
  • Continuously learn luxury goods appraisal and explain item condition factors and market-based pricing context clearly to customers during service conversations.
  • Main duty is showroom operations; also support purchase by handling item intake, running first-pass brand/authenticity/condition checks, recording appraisal details, and preparing cases for senior appraiser offer decisions under SOP and supervisor guidance.

 【Minimum requirements】

  • Customer-facing experience in retail, hospitality, service desk, or similar in-person support roles.
  • Strong spoken and written English for daily showroom customer service communication.
  • Japanese is needed for communication with the manager; JLPT N4 or above is preferred.
  • Comfort handling luxury items with care and following item-security procedures.
  • Basic digital operations skill (POS/CRM/inventory system, spreadsheet, and chat/email updates).
  • Availability for shift-based work, including weekends and peak retail periods.

 【Preferred qualifications】

  • Hands-on exposure to luxury resale, pawn, appraisal, consignment, or branded goods handling.
  • Experience with stock control, reconciliation, and online listing/e-commerce support.
  • Japanese proficiency at JLPT N4 or above is preferred; N3 or above is a stronger match.

 【Compensation】

  • Starting salary: USD 4,000 per month for the first 3 months.
  • After completing 3 months: USD 4,200 per month.
  • After passing the in-house appraiser test: USD 4,500 per month.
  • Comprehensive benefits package

【Training Program (Overseas Training Opportunity)】

  • Upon joining, employees will participate in a 3-month overseas training program (approximately from July to September 2026) in Southeast Asia (Singapore, Indonesia, or Malaysia)
  • Monthly salary will be provided during the training period
  • Full housing support will be covered by the company
  • Visa support will be provided for the duration of the training

【Training Details】

  • Develop knowledge of luxury brands and resale market
  • Gain hands-on experience in both office and retail store environments
  • Learn product evaluation techniques, including identifying materials, craftsmanship, and authenticity (e.g., tools used, leather characteristics, and distinguishing counterfeit items)



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