The posting
Purpose: As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations. You’ll balance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand. Location: Sydney, NSW 2000 Contract Type: Permanent Full Time Salary: $90,000 plus superannuation Primary Responsibilities:
Ensure Team Members greet guests and escorts them to tables
Schedules dining reservations
Trains and monitors Food and Beverage Attendants and ensures service standards are met
Ensures accurate recording and verification of Team Member time records
Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
Ensures that approved service sequences and standards are established and maintained at all times
Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
Promptly reports any maintenance work required to the Manager and or maintenance department
Maintains all outlet stock levels
Conducts daily briefings
Completes the Restaurant daily log book
Develops training plans and conducts on and off the job training sessions for all outlet Team Members
Attends all scheduled food and beverage and other relevant meetings when required
Monitors outlets manpower, payroll budget, control costs and maximise profitability
Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
Handles all guest complaints immediately, courteously and satisfactorily
Ensures all guests are greeted & escorted to their allocated tables when possible
Assists with conducting performance appraisals of subordinates as instructed
Other duties as may be prescribed from time to time due to operational needs
Skills and Experience:
A strong communicator with well-developed stakeholder management
Relevant Diploma in Hospitality Management / Hospitality, or 3 years of relevant experience.
The ability to balance multiple priorities and act with a sense of urgency, whilst remaining calm under pressure
The possession of a valid RSA
5-star hotel background as a Supervisor/Manager in a food service field
Someone who is exceptionally organised, with the ability to prioritise in order to meet allocated timelines and budgets
The ability to remain calm when under pressure
The ability to work a flexible roster including mornings, evenings, weekends and public holidays



