Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Spa Manager

AccorHotel6,340 open roles

Where
Jakarta, Indonesia
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSpa ManagerAccorHotel · Jakarta, Indonesia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AccorHotel's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. AccorHotel postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 3 days ago

AccorHotel median: 20 days open

The posting

Company Description

Raffles Hotels & Resorts

The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

About Raffles Jakarta

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

About the Application Process

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Raffles Jakarta as our Spa Manager. In this role, you will oversee the spa and wellness facilities, including spa treatments, the fitness centre and swimming pool, ensuring exceptional guest experiences while driving operational excellence, team performance and business results. You will lead the spa and wellness team and work closely with other hotel departments to deliver a seamless guest journey that reflects the Raffles brand promise.

Key Responsibilities

  • Oversee the daily operations of the spa, fitness centre, swimming pool and related wellness facilities, ensuring smooth operations and consistently exceptional guest experiences.
  • Lead, coach and develop the spa and wellness team, including the Assistant Spa Manager, Spa Receptionists, Spa Therapists, Fitness Supervisor, Fitness Instructor, Pool Attendants and support colleagues.
  • Maintain the highest standards of guest service, personalisation, hygiene, safety and facility presentation in line with Raffles brand standards.
  • Develop and implement strategies to drive revenue, improve profitability, strengthen guest retention and identify new business opportunities.
  • Manage departmental budgets, monitor financial performance, control operational costs and optimise staffing and resource allocation.
  • Oversee spa treatment menus, wellness programmes, service offerings and promotional activities, keeping offerings relevant to guest needs and wellness trends.
  • Monitor guest feedback, resolve service concerns promptly and implement initiatives to continuously improve guest satisfaction.
  • Coordinate with other hotel departments to support cross-selling, promotional initiatives and a seamless end-to-end guest journey.
  • Manage team scheduling, training, performance and talent development, fostering a positive, inclusive and high-performing work environment.
  • Ensure compliance with operational procedures, LQA standards, health and safety requirements, hotel policies and applicable Indonesian laws and regulations.
  • Translate departmental strategy into consistent daily execution, ensuring team accountability and adherence to the Ethics and CSR Charter, Raffles Brand Guidelines, all Policies and Procedures, Standard Operating Procedures including Local Standard Operating Procedures.

Qualifications

What will you bring to this role?

  • A bachelor’s degree in Hospitality Management, Business Administration or a related field is required; a degree or certification in Spa Management, Wellness or a related discipline is preferred.
  • A minimum of 7 years of progressive experience in spa management, preferably in a luxury hotel or upscale resort; experience with an international hotel chain is an advantage.
  • Proven leadership and people-management skills, with the ability to lead a diverse team, develop talent and foster a positive work environment.
  • A strong track record of delivering exceptional guest service and maintaining high guest satisfaction in a luxury hospitality environment.
  • Demonstrated business acumen, including budgeting, cost control, revenue growth, pricing, promotions and upselling.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with guests, colleagues and stakeholders from diverse cultural backgrounds.
  • Strong knowledge of spa treatments, wellness trends and holistic practices, with a commitment to ongoing learning and industry developments.
  • Embrace the Raffles brand promise and luxury in your role and in all your interactions.
  • Foster an inclusive environment where every individual feels valued and respected.
  • Create an environment where colleagues are empowered, supported and recognized.

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:

We celebrate our differences. We support each other and we always stand together.​

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:

We build trust through mutual respect and being authentic.​

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against AccorHotel's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AccorHotel's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    AccorHotel's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.