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Open nowPosted 11 hours ago

Customer Service Medewerker

Actief Interim Gent

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service MedewerkerActief Interim Gent · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Actief Interim Gent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 11 hours ago

The posting

Ben jij een communicatieve duizendpoot die graag klanten verder helpt en het overzicht bewaart, ook in drukke situaties? Heb je een talent voor plannen en organiseren en spreek je zowel Nederlands als Frans? Dan ben jij misschien de Customer Service Medewerker die wij zoeken voor een innovatieve en groeiende onderneming in Merelbeke!

Jouw functieAls Customer Service Medewerker ondersteun je de technische dienst en ben je het eerste aanspreekpunt voor klanten. Je zorgt voor een vlotte planning van montages, onderhoudsbeurten en interventies en volgt aanvragen administratief op.

Jouw taken:

  • inplannen van binnenkomende aanvragen en storingen en deze toewijzen aan de juiste technieker.
  • Aanpassen van routes en planningen op basis van wijzigingen in de dienstverlening of personeelsbezetting.
  • Prioriteiten bepalen bij storingsmeldingen en deze efficiënt inplannen.Beantwoorden van telefonische vragen van klanten, zowel technisch als administratief.
  • Opvolgen en controleren van lopende storingen en interventies.
  • Administratief verwerken van aanvragen en dossiers.
  • Meedenken over een optimale dienstverlening en klanttevredenheid.
  • Je beschikt over sterke communicatieve en administratieve vaardigheden.
  • Je spreekt vlot Nederlands en Frans.
  • Je hebt een eerste ervaring in klantcontact of customer service.
  • Je bent klantgericht, sociaal en oplossingsgericht.
  • Je werkt nauwkeurig en georganiseerd.
  • Je bent stressbestendig en behoudt het overzicht in drukke periodes.
  • Je kan zowel zelfstandig als in teamverband werken.
  • Technische affiniteit of interesse is een mooie plus.
  • Je bent flexibel en neemt verantwoordelijkheid op.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Actief Interim Gent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Actief Interim Gent's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Actief Interim Gent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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