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Open nowPosted 31 hours ago

Customer Service Medewerker

Vivaldis Interim

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service MedewerkerVivaldis Interim · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Vivaldis Interim's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 31 hours ago

The posting

Voor onze klant te Evergem, gaan we op zoek naar een customer service medewerker.

Een greep uit jouw takenpakket als customer service medewerker:

  • Je bent dé schakel binnen klanttevredenheid, dit doe je via het bieden van snelle en effectieve oplossingen voor klantenvragen- en klachten, dit via verschillende kanalen (telefoon, digitaal,..)
  • Je zorgt voor optimale bereikbaarheid van de klantenservice, alle communicatiekanalen worden efficiënt beheerd.
  • Pro-actieve opvolging van orders, communicatie met de klant mbt orderstatus en indien nodig oplossingen bieden.
  • Monitoren van en reageren op klantenreviews en op basis hiervan eventuele verbeteringen initiëren.

Dit kan jij afvinken als ideale kandidaat customer service medewerker:

  • Eerste ervaring binnen soortgelijke functie
  • Zeer goede kennis van de Nederlandse en Franse taal, goede beheersing van Engels
  • Sterke communicatieve skills, zowel geschreven als verbaal
  • Je bent sterk probleemoplossend gericht en weet helder te communiceren
  • Heel goede kennis en beheersing van CRM-systeem en computerprogramma's
  • Flexibel ingesteld naar takenpakket en uurrooster, er wordt gewerkt met een wisselende permanentiedienst, tussen de collega's
  • Heel klantgericht, jij houdt ervan om mee jouw steentje te dragen binnen de klanttevredenheid en het bouwen aan langdurige relaties.

​

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Vivaldis Interim's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Vivaldis Interim's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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