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Open nowPosted 6 days ago

Klantendienst medewerker NL/FR

Actief Interim Gent

Where
Gent, Belgium
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Your applicationOpen nowKlantendienst medewerker NL/FRActief Interim Gent · Gent, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Actief Interim Gent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

The posting

Krijg jij het warm van dagelijks klanten te helpen? Problemen los jij als de beste op? Jij houdt het hoofd koel op de drukke momenten?

Lees dan zeker verder want dan ben jij de medewerker klantendienst die wij zoeken!

Jouw taken:

  • Aanspreekpunt voor klanten, dit zowel telefonisch, per mail en via de chat, dit zowel in Nederlands als Frans
  • Jij lost vragen, problemen en situaties op
  • Je gaat zelfs verder dan het oplossen van problemen, je onderzoekt de oorzaak zodat deze in de toekomst niet meer voorvalt
  • Je zal aan de hand van AI-systemen werken om vragen op te lossen
  • Je werkt met duidelijke targets rond kwaliteit, bereikbaarheid en responstijden
  • Je hebt reeds een eerste ervaring in customer service
  • Je spreekt zowel Nederlands en Frans
  • Je analyseert en lost graag problemen op
  • Ook tijdens moeilijke gesprekken kan je de rust bewaren
  • Je bent bereid om online webinars te geven
  • Je bent bereid om minstens 4 dagen per week op kantoor in Gent te werken

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Actief Interim Gent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Actief Interim Gent's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Actief Interim Gent's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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