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Receptionist

ADIB105 open roles

Where
United Arab Emirates
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Your applicationOpen nowReceptionistADIB · United Arab Emirates
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The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market. ADIB postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

ADIB median: 9 days open

The posting

Job Description

Role: Receptionist

Location: Al Ain, UAE

Role purpose:

  • Interact with customers/clients to provide and process information in response to inquiries, concerns and requests about products and services.
  • Attend to visitors and assist with their purpose of visit. This position is for UAE Nationals only.

Key accountabilities of the role:

These are the main responsibilities of this role

Responsibilities:

  • Serve visitors by greeting, welcoming, and directing them appropriately; notifies personnel of visitor/appointment arrival; maintains security and tele communications system
  • Welcomes visitors by greeting them in person or on the telephone, answering or referring to inquiries
  • Directs visitors by maintaining employee and department directories and the given instructions
  • Maintains security by following procedures, monitoring logbook and issuing visitor badges.
  • Maintains safe and clean reception area by complying with procedures, rules and regulations.
  • Assure the readiness of the reception area for each working day and have all the front desk activities fully operational at the start of the business hours
  • Maintains continuity among work teams by documenting and communicating actions, irregularities and continuing needs
  • Contributes to team effort by accomplishing related results as needed
  • Provide information to callers over the telephone
  • Respond to emails and correspondence related to their scope of work
  • Monitors and update visitor’s records
  • Perform basic bookkeeping and record filling
  • Perform data entry
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions promptly.
  • Confirms appointment and maintain event calendar
  • Perform other duties as assigned
  • Build a good rapport with all clients/visitors and resolve any complaints/issues quickly to maintain high quality customer service
  • Monitors the office recycling facilities and schedule

Results required:

  • Establish and maintain cooperative working relationships.
  • Deal with all sections and branches with high cooperation.
  • To take up more responsibilities and discharge them effectively and efficiently.
  • Observes company policy and procedures
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