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Open nowFirst seen 20 hours ago

Technical Support Technician – Security Systems

AdvancedSolutions2 open roles

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Your applicationOpen nowTechnical Support Technician – Security SystemsAdvancedSolutions

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on AdvancedSolutions's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 20 hours ago

The posting

Advanced Solutions has been in the Electrical and ELV industry since 2008, supplying and installing professional security solutions for homes, businesses and projects. We are looking for a Technical Support Technician to be the first point of contact for our dealers and clients.

What you will do

  • Handle support requests by phone, WhatsApp and email, and log them in our helpdesk system.
  • Troubleshoot and configure security systems remotely (hubs, devices, apps, network connectivity).
  • Escalate site issues to the field team with a clear diagnosis.
  • Prepare and configure equipment in the office before installation.
  • Test returned devices and support warranty cases.
  • Join the installation team in the field when needed.

What you bring

  • Technical diploma (TS or equivalent) in electronics, electrical or networking.
  • 1–3 years of experience in security systems, ELV or IT/network support.
  • Good knowledge of IP networking, routers and Wi-Fi.
  • Patience and clear communication with non-technical customers.
  • Fluent Arabic and English.
  • Valid driving license.

What we offer

  • Ajax Systems training and certification.
  • Hands-on experience with professional wireless security systems.
  • A clear growth path within the technical team.

How to apply

Send your CV to [email protected] with the subject "Technical Support Technician", or use the Apply button on this page.

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  1. A CV for this posting

    Written against AdvancedSolutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on AdvancedSolutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    AdvancedSolutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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