The posting
Job Summary
Support the outdoor sales team by preparing quotations, managing customer enquiries, coordinating appointments, and ensuring smooth sales operations through effective collaboration and issue resolution.
Responsibilities
- Prepare accurate sales quotations and coordinate client appointments to support the outdoor sales team’s activities.
- Conduct product presentations and introduce solutions to prospective customers to drive business development.
- Respond promptly and professionally to customer enquiries about pricing, product specifications, order status, and delivery schedules.
- Take ownership of customer complaints and operational issues by investigating concerns and collaborating with relevant departments to implement effective solutions.
- Coordinate with internal teams such as Logistics, Operations, and Management to ensure smooth order fulfilment and service delivery.
- Maintain accurate sales records, documentation, quotations, and customer information to support efficient sales administration.
- Provide operational and administrative support to the Reporting Manager and assist with ad-hoc assignments and business projects as needed.
Preferred competencies and qualifications
- Diploma or relevant qualification in Business, Sales, Marketing, or a related field.
- Prior experience in sales coordination, inside sales, sales administration, or customer service.
- Proficient in Microsoft Office applications and comfortable working with sales or ERP systems.
- Strong communication and interpersonal skills to liaise effectively with customers and internal stakeholders.
- Good organisational and multitasking abilities with strong attention to detail.
- Proactive in handling customer enquiries, resolving issues, and following up on outstanding matters.
- Customer-oriented mindset with a positive attitude and willingness to learn.



