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Open nowPosted 95 days ago

Production Service Engineer

Advantest288 open roles

Where
Singapore, SGP
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Your applicationOpen nowProduction Service EngineerAdvantest · Singapore, SGP

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Advantest postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: posted 95 days ago

Advantest median: 1 days open

The posting

The successful candidate will be responsible for providing post-sales support services to customers, which includes enabling production ramp-up, yield improvement, production issues resolution and production solution implementation. As a member of the customer-facing team, the candidate will work closely with Account Managers, Service Sales and the System Application teams to deliver account priorities and ensure customer satisfaction.

Job responsibilities

  • Provide post-sales service support for Advantest Automated Test Equipment (ATE).
  • Support customers in resolving production correlation/low yield and program related issues.
  • Ensure timely production ramp-up and manage the resolution of production issues.
  • Support ATE integration into customer’s production environment.
  • Provide technical feedback to the factory to drive product improvements.
  • Identify opportunities for production solution business in collaboration with Service Sales team.
  • Ensure service contract deliverables are met.
  • Minimum Degree in Electrical/Electronics Engineering with 4 to 6 years of working experience in the semiconductor manufacturing and test operations.
  • Good knowledge of digital/mixed signal test methodologies.
  • Proficient in C++, Java and script programming. Knowledge of Advantest V93000 software and debugging tools will be an added advantage.
  • Knowledge in factory automation and production solutions will be an added advantage.
  • Some experience in project management and customer-facing support management preferred.
  • Strong problem solver with good technical capabilities and good communication skills, self-motivated, customer focused and result oriented.
  • Occasional travel required, sometimes on short notice.
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