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Open nowFirst seen 17 hours ago

Customer Service

Agensi Pekerjaan Penta Consultancy Sdn. Bhd102 open roles

Where
Port Klang, Selangor, Malaysia
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Your applicationOpen nowCustomer ServiceAgensi Pekerjaan Penta Consultancy Sdn. Bhd · Port Klang, Selangor, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Agensi Pekerjaan Penta Consultancy Sdn. Bhd's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: first seen 17 hours ago

The posting

Job Responsiblities:

  • Handle customer enquiries and provide shipment updates.
  • Follow up on cargo status, arrival dates, delivery schedules and container arrangements.
  • Liaise with the forwarding department, shipping lines, transport teams, overseas agents and customers.
  • Follow up on import/export shipments and customs clearance.
  • Coordinate with customers' warehouses regarding container collection and delivery.
  • Assist in preparing and checking shipping documents.
  • Handle shipment delays, documentation issues and customer complaints.
  • Follow up with relevant parties to ensure shipments are delivered smoothly and on time.
  • Provide timely updates to customers and internal teams. 

Job Requirements:

  • Malaysian candidates who can communicate fluently in Mandarin are preferred.
  • Candidates with logistics, freight forwarding or shipping experience are preferred.
  • Knowledge of import/export, shipment tracking, customs clearance and shipping documents is an advantage.
  • Candidates with Customer Service, Sales Coordinator or Order Processing experience are welcome to apply.
  • Good communication skills, responsible and able to follow up closely with different parties.
  • Willing to learn and able to work in a fast-paced environment.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Agensi Pekerjaan Penta Consultancy Sdn. Bhd's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Agensi Pekerjaan Penta Consultancy Sdn. Bhd's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Agensi Pekerjaan Penta Consultancy Sdn. Bhd's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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