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Open nowPosted 110 days ago

交付服务工程师

agirobot/socialrecruitment476 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now交付服务工程师agirobot/socialrecruitment · Shanghai, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on agirobot/socialrecruitment's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. agirobot/socialrecruitment postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 110 days ago

agirobot/socialrecruitment median: 1 days open

The posting

职位描述 1. 售前与交付:配合销售与售前对接客户技术需求,参与场景设计和部署方案的制定,提前评估合理性与风险。并负责人形/通用/四足机器人全流程现场交付,包含需求沟通、开箱验收、安装部署、调试验证及客户培训等,协调内外部资源,快速解决现场问题卡点,保障交付进度与质量,确保项目顺利按时验收。 2. 培训与售后:为客户和合作伙伴提供技术支持及售后支持,包括远程指导和上门处理,及时收集并反馈现场的问题或需求,并主动跟进推动解决,提升客户满意度。 3. 总结与提升:总结项目经验,输出标准化的文档资料,完善技术知识库,提高对伙伴和客户的支持效率。并不定时给服务商、合作伙伴和代理商加强赋能和培训,帮助其建立独立完成技术服务的能力。 4. 产品/流程改进:收集/分析/汇报项目过程中的共性问题和需求,不断提出技术改进建议,参与产品测试及交付流程优化,提供专业改进建议

任职要求 1. 全日制本科及以上学历,机械、电子、自动化、计算机或相关专业优先,有机器人、无人车相关从事行业优先。 2. 3年以上一线技术支持或相关技术岗位经验,熟悉现场交付流程,并具备较强的服务意识和项目管理思维。 3. 能适应全国/海外出差,责任心强,具备良好抗压能力及现场应急处置能力,能独立处理现场技术问题及沟通问题。 4. 熟悉Ubuntu操作系统,掌握终端应用指令;动手能力强,可以独立拆装维修机器人;并具备良好的文档撰写能力。 5. 积极乐观,有良好的逻辑分析和沟通表达能力,以及良好的团队合作意识和钻研精神。

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