Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 days ago

Senior Manager, Client Services & Business Delivery (AIA Investment Management)

aia923 open roles

Where
SG-AIA Tower
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Manager, Client Services & Business Delivery (AIA Investment Management)aia · SG-AIA Tower

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on aia's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. aia postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 13 days ago

aia median: 11 days open

The posting

Build a healthier and more sustainable future for everyone.

At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.

Join us to shape what comes next, grow through new experiences and extend your impact across Asia.

About the Role

Join us as Senior Manager, Client Services & Business Delivery at AIA Investment Management!

At AIA Investment Management, we believe in creating long-term value for our clients and communities. We are seeking a dynamic Senior Manager, Client Services and Business Delivery to join our team. In this role, you will be directly responsible for leading institutional client relationships and overseeing the end-to-end delivery of client and business initiatives, ensuring exceptional service standards, operational excellence, and successful execution of strategic portfolio and business priorities, driving critical outcomes that strengthen client partnerships, enable sustainable business growth, and deliver impactful investment solutions that support AIA Investment Management's long-term objectives across the APAC region.

Key Responsibilities

As part of our high-performing team, you will directly influence client satisfaction, operational efficiency, and risk management, which are core to business continuity and growth through:

1) Client Relationship Management

  • Lead relationships with assigned institutional clients and serve as their trusted investment contact.
  • Develop a strong understanding of client objectives, portfolio structures, priorities and constraints.
  • Build effective relationships at all levels and manage complex stakeholder dynamics with sound judgement.

2) Portfolio Solutions

  • Partner with Front Office teams to translate client requirements into practical portfolio solutions and actions.
  • Facilitate discussions on investment strategies, portfolio changes and asset allocation.
  • Clarify requirements and apply knowledge of portfolio positioning and implementation to ensure solutions are effective and deliverable.

3) Client Service and Delivery

  • Deliver proactive, high-quality day-to-day service and own complex client matters through resolution.
  • Coordinate support functions on client instructions, documentation, reporting and servicing.
  • Track commitments and deliverables, ensuring timely follow-through and escalation.

4) Transitions and Implementation

  • Support new mandates, restructurings and other material portfolio changes from planning through implementation.
  • Coordinate front-to-back teams to clarify requirements, dependencies and risks.
  • Represent the client perspective and support timely resolution of implementation issues and trade-offs.

5) Senior Stakeholder Engagement

  • Lead senior stakeholder discussions on portfolios, strategy, investment updates, issues and new requirements.
  • Manage challenging or sensitive discussions with professionalism and credibility.
  • Ensure materials and communications are accurate, appropriately nuanced and clear for senior audiences.

Minimum Requirements

We are looking for professionals who possess:

  • Degree in business or a related discipline. A professional designation such as CFA would be an advantage.
  • Min 10 years of specialized investment / asset management related experience across the end-to-end investment control lifecycle with direct involvement in the client servicing, business support, management of investment asset change / infrastructure.
  • Specialized knowledge: Strong understanding of end-to-end investment processes across front and back office, including a good understanding of client onboarding processes in an asset management business
  • Excellent listening and strong communication skills both verbal and written.
  • Excellent interpersonal skills, experienced in working collaboratively to lead in team structure
  • Capable of working across a variety of organizational dimensions and managing across a diversity of disciplines and cultures, with proactive approach and a bias towards collaboration and reaching win-win outcomes
  • Strong attention to detail and organizational skills
  • Ability to deal with and handle multiple and changing priorities.
  • Strong self-initiative and accountability; able to work independently

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

#LI-JY1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against aia's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on aia's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    aia's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.