The posting
Company Description
AIR Communities is one of the country’s largest owners and operators of multifamily housing. We are an exciting, growing real estate company where collaborative, customer-focused professionals can build long-term careers while supporting high-quality apartment communities across the country.
Job Description
Business Applications Administrator, Entrata Systems | Multifamily Real Estate Technology
Job Type: Full-time | Work Environment: In-office | Industry: Multifamily real estate, property operations, business applications, Entrata, and property management technology
Saturday – Sunday remote, Monday – Wednesday in the office.
Role Summary
The Business Applications Administrator supports AIR Communities’ Property Operations teams by administering, configuring, troubleshooting, and improving key business applications, with a primary focus on Entrata Systems. This role partners with business stakeholders, IT, and vendors to resolve issues, maintain system integrity, and support technology initiatives that improve property operations.
This is an in-office role designed for candidates who prefer regular face-to-face collaboration, building strong business relationships, and taking long-term ownership of critical systems within a growing real estate organization.
Key Responsibilities
- Administer, configure, and support Entrata and other business applications used by Property Operations.
- Provide Tier 3 functional and technical support for escalated user issues, system questions, and troubleshooting needs.
- Configure settings, security roles, permissions, workflows, document mapping, and automated document tools.
- Maintain application data integrity, change control documentation, directories, process records, and reporting support.
- Partner with IT, business teams, and third-party vendors to resolve system issues and improve application performance.
- Support property operations technology initiatives, including project coordination, meeting facilitation, timeline tracking, and budget awareness.
Preferred Candidate Profile
- Demonstrated consistency, follow-through, and interest in building deep subject-matter expertise over time.
- Comfortable collaborating in person with cross-functional teams and building strong stakeholder relationships.
- Customer-focused mindset with sound judgment, accuracy, and responsiveness.
What Makes Someone Successful in This Role
Successful candidates are detail-oriented, service-minded, and comfortable becoming a trusted systems resource for Property Operations. They enjoy solving complex application issues, improving workflows, collaborating in person, and growing with a stable, high-performing real estate company.
Qualifications
Minimum Requirements
- 3–5 years of hands-on experience with Entrata Systems, property management software, or business applications in a multifamily real estate environment.
- Experience configuring application settings, security roles, permissions, workflows, or administrative controls.
- Strong troubleshooting, documentation, communication, and internal customer support skills.
- Ability and interest to work in office as part of a collaborative, cross-functional team.
Relevant Experience
Relevant backgrounds may include:
Business Applications Administrator, Entrata Administrator, Property Management Software Administrator, Business Systems Analyst, Application Support Specialist, Systems Administrator, Tier 3 Support, Real Estate Technology, Property Operations Technology, database configuration, user support, and project coordination.
Additional Information
What We Offer
AIR offers attractive total compensation packages designed to recognize and reward performance including :
- Expected base salary between $62,000-$73,000 plus target annual 10% bonus. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
- 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
- Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
- 401(k) plan with up to 6% employer match contribution.
- Paid time off including vacation, sick time, and 14 holidays.
- Paid parental leave of up to 16 weeks.
- Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
- 15 hours of paid time annually for community service.
- Commuter benefits and pet insurance.
- Consumer discounts on various products and services.
- Opportunities for ongoing professional development, leadership training, and career growth.
What You Need to Know
Application Deadline: The initial deadline for applications is 11/30/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
