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Open nowPosted 24 days ago

IT infrastructure Specialist

Airbus2,482 open roles

Where
Mexico City Area
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Your applicationOpen nowIT infrastructure SpecialistAirbus · Mexico City Area

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. Airbus postings stay open a median of 23 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 24 days ago

Airbus median: 23 days open

The posting

Job Description:

Misión:

Como Especialista de Infraestructura serás responsable garantizar la excelencia operativa y la evolución tecnológica de la infraestructura de IM de Airbus en México, liderando proyectos innovadores que respondan a las necesidades del negocio bajo un marco estricto de Ciberseguridad-por-diseño para asegurar la continuidad y resiliencia de la organización.

Responsabilidades:

1. Gestión de Redes y Ciberseguridad

  • Operación de Red: Administrar plataformas LAN, WAN (SpiderWAN), conectividad a Internet y servicios de red (DNS, Active Directory).
  • Seguridad Proactiva: Implementar estrategias de "Ciberseguridad-por-diseño", gestionando firewalls, NAC, VPN y políticas de prevención de pérdida de datos.
  • Cumplimiento: Realizar evaluaciones de seguridad, auditoría de bitácoras y gestión de antivirus bajo estándares globales de Airbus.

2. Infraestructura de Servidores y Continuidad del Negocio

  • Administración de Sistemas: Gestionar servidores físicos y virtuales, almacenamiento y procesos de parcheo.
  • Resiliencia: Diseñar, probar y ejecutar planes de Recuperación ante Desastres (DRP) y sistemas de respaldo (Backup) para garantizar la disponibilidad de la información.

3. Comunicaciones Unificadas y Audio Visual (AV)

  • Colaboración: Administrar sistemas de telefonía IP (Cisco), herramientas de colaboración (G-Suite, Jabber) y dispositivos móviles.
  • Soporte AV: Garantizar el funcionamiento de salas de videoconferencia y sistemas de cámaras para eventos y operaciones diarias.

4. Atención al Cliente y Soporte Técnico

  • Gestión de Servicio: Supervisar la mesa de ayuda (ServiceNow), asegurando el cumplimiento de KPIs y la resolución ágil de incidentes de hardware y software.
  • Ciclo de Vida del Usuario: Coordinar la configuración de equipos para nuevas contrataciones, gestión de imágenes corporativas y actualización de activos.

5. Gestión de Proyectos y Administración de TI

  • Liderazgo de Proyectos: Definir alcances, presupuestos y recursos para proyectos de infraestructura locales y regionales (LATAM/Europa).
  • Gestión de Activos: Administrar el inventario de licencias, contratos con proveedores externos, compras de IT y garantías.

6. Calidad, Seguridad y Medio Ambiente (EHS)

  • Cumplimiento Normativo: Asegurar el cumplimiento de las políticas de Control de Exportaciones y estándares de seguridad operativa.
  • Sostenibilidad: Contribuir al Sistema de Gestión Ambiental mediante el manejo adecuado de residuos electrónicos y el uso eficiente de recursos energéticos.

Requerimientos:

Formación Académica

  • Ingeniería o Licenciatura en Sistemas, Electrónica o afín.
  • Certificación ITIL.(Deseable)
  • 3 a 5 años de experiencia en puesto de Coordinador o con equipo a cargo.
  • 3 a 5 años de experiencia preferentemente con Cisco con Checkpoint y/o Palo Alto (Deseable)
  • 5 a 8 años de experiencia en el diseño, implementación y soporte de infraestructura de TI.
  • 5 a 8 años de conocimiento en ciberseguridad.
  • 3 a 5 años de Administración de Proyectos.
  • Cableado estructurado.
  • Configuración de Router / Switch.
  • Administración de Mesa de Ayuda.
  • Administración de infraestructura virtual (VMWare).
  • Administración de Active Directory (AD).
  • Administración de Firewall.
  • Comunicación efectiva.
  • Capacidad analítica y pensamiento crítico.
  • Liderazgo.
  • Toma de decisiones.
  • Trabajo en equipo.

.

En AIRBUS promovemos la igualdad laboral y la no discriminación. Todas nuestras vacantes están abiertas a personas sin distinción de origen étnico o nacional, género, edad, discapacidad, condición social, condiciones de salud, religión, opiniones, preferencias sexuales, estado civil o cualquier otra condición protegida por la ley. En nuestros procesos de reclutamiento y selección no solicitamos pruebas de embarazo ni de VIH

Mission:

As Infrastructure Specialist, you will be responsible for ensuring operational excellence and the technological evolution of Airbus IM infrastructure in Mexico. You will lead innovative projects that meet business needs under a strict Cybersecurity-by-Design framework to ensure the organization's continuity and resilience.

Responsibilities:

1. Network Management and Cybersecurity

  • Network Operations: Manage LAN and WAN (SpiderWAN) platforms, internet connectivity, and network services (DNS, Active Directory).
  • Proactive Security: Implement "Cybersecurity-by-Design" strategies by managing firewalls, NAC, VPNs, and Data Loss Prevention (DLP) policies.
  • Compliance: Conduct security assessments, log auditing, and antivirus management according to Airbus global standards.

2. Server Infrastructure and Business Continuity

  • Systems Administration: Manage physical and virtual servers, storage, and patching processes.
  • Resilience: Design, test, and execute Disaster Recovery Plans (DRP) and backup systems to ensure data availability.

3. Unified Communications and Audio Visual (AV)

  • Collaboration: Administer IP telephony systems (Cisco), collaboration tools (Google Workspace, Jabber), and mobile devices.
  • AV Support: Ensure the functionality of video conferencing rooms and camera systems for daily operations and events.

4. Customer Service and Technical Support

  • Service Management: Oversee the Help Desk (ServiceNow), ensuring KPI compliance and agile resolution of hardware and software incidents.
  • User Lifecycle: Coordinate equipment setup for new hires, corporate image deployment, and asset refreshes.

5. Project Management and IT Administration

  • Project Leadership: Define scope, budget, and resources for local and regional (LATAM/Europe) infrastructure projects.
  • Asset Management: Manage license inventory, external vendor contracts, IT procurement, and warranties.

6. Quality, Health, Safety, and Environment (EHS)

  • Regulatory Compliance: Ensure adherence to Export Control policies and operational security standards.
  • Sustainability: Contribute to the Environmental Management System through proper electronic waste disposal and efficient energy resource management.

Requirements:

  • Bachelor’s Degree in Systems Engineering, Electronics, or related fields.
  • ITIL Certification (Desirable).
  • 3 to 5 years of experience in a Coordinator position or leading a team.
  • 3 to 5 years of experience preferably with Cisco; Checkpoint and/or Palo Alto (Desirable).
  • 5 to 8 years of experience in the design, implementation, and support of IT infrastructure.
  • 5 to 8 years of knowledge in Cybersecurity.
  • 3 to 5 years of Project Management.
  • Structured cabling.
  • Router / Switch configuration.
  • Help Desk management.
  • Virtual infrastructure administration (VMWare).
  • Active Directory (AD) administration.
  • Firewall administration.
  • Effective communication.
  • Analytical skills and critical thinking.
  • Leadership.
  • Decision making.
  • Teamwork.

At AIRBUS we promote employment equality and non-discrimination. All our vacancies are open to people without distinction of ethnic or national origin, gender, age, disability, social status, health conditions, religion, opinions, sexual preferences, marital status or any other condition protected by law. In our recruitment and selection processes we do not request pregnancy or HIV tests.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS HELICOPTERS MEXICO, S.A. de C.V.

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital <JF-IM-DI>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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