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Open nowPosted 23 days ago

Customer Care Representative

Al Tayer Group58 open roles

Where
Sharjah, United Arab Emirates
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Your applicationOpen nowCustomer Care RepresentativeAl Tayer Group · Sharjah, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Al Tayer Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Al Tayer Group postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 23 days ago

Al Tayer Group median: 8 days open

The posting

Job Description

• To welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.

Responsibilities

Functional Roles and Responsibilities

• Be part of the Telemarketing activities during campaigns.

• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance

• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor

• Direct the customer to the relevant advisor who will attend to him

• Call customers to get follow feedback on their visits to ATM.

• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction

• Support the reception in managing the courtesy vehicles.

• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.

Qualifications

Education/Certification and Continued Education

• High school Certificate

Years of Experience

• 1-2 years relevant experience

Knowledge and Skills

• Customer service skills/ certification is an advantage

• Exposure to multicultural environment

• Well groomed with pleasant personality

• Excellent communication skills

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Al Tayer Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Al Tayer Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Al Tayer Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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