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Open nowPosted 291 days ago

Personal Shopper

Al Tayer Group58 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowPersonal ShopperAl Tayer Group · Dubai, United Arab Emirates
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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Al Tayer Group postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 291 days ago

Al Tayer Group median: 8 days open

The posting

Job Description

Job Purpose

This role focuses on initiating and driving a specialist and personalized selection for exclusive customers in an in-store setting, actively contributing to maximizing customer satisfaction and fostering loyalty through tailored interactions and curated luxury experiences as a personal shopper.

Years of Experience

3-5 years retail experience of premium/lifestyle brands

Knowledge and Skills

  • Exceptional client service and relationship-building skills
  • Strong communication and interpersonal abilities
  • Keen attention to detail and impeccable presentation
  • Sales-driven mindset
  • Deep sense of client service and hospitality

Languages

English (Russian or Arabic is a plus)

Responsibilities

Functional Roles and Responsibilities

  • Understanding the unique preferences and desires of high-end customers in an offline setting, recommending a curated selection of luxury products to assist them in making informed and stylish purchasing decisions.
  • Analyzing the shopping behaviors of discerning customers in a face-to-face environment, delivering a superior standard of customer service through a highly personalized approach that caters to their luxury preferences.
  • Fostering and nurturing relationships with key luxury customers by offering them exclusive previews of new arrivals, access to premium promotions, and invitations to upscale events and activities hosted by Ounass.
  • Providing insights into the preferences and desires of luxury customers to assist the buying team in curating an opulent selection of products that meet the demands of the high-end offline market.
  • Ensuring the highest level of confidentiality regarding customers' personal information, strictly using this data for Ounass' exclusive offline services and adhering to the strictest data protection standards.
  • Maintaining a meticulously up-to-date database of exclusive luxury customers, including all relevant offline touchpoints to provide a seamless and personalized shopping experience.
  • Developing, growing, and solidifying relationships with luxury customers through offline interactions, contributing to the expansion of the Ounass Personal Shopping customer database, including referrals and fostering long-lasting, loyal clientele.
  • Continuously monitoring and analyzing high-end offline market trends and competitors’ strategies to ensure Ounass remains at the forefront of luxury retail, providing customers with the latest and most exclusive luxury offerings.

Qualifications

Education/Certification and Continued Education

  • Education/Certification and Continued Education
  • High School or "O" Levels
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