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Open nowPosted 50 days ago

Diagnostic Technical Author

Aleido Group30 open roles

Where
Warwick, United Kingdom
Work mode
Hybrid
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Your applicationOpen nowDiagnostic Technical AuthorAleido Group · Warwick, United Kingdom

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  5. 34.0%30 days
This job: posted 50 days ago

The posting

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.

In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.

Main Responsibilities

  • Create clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.
  • Gather, interpret and consolidate technical and engineering information.
  • Transform complex systems and technical specifications into structured, easy-to-understand content.
  • Produce service documentation using information supplied by engineering teams.
  • Work with key internal teams and customer stakeholders to obtain and validate technical information.
  • Use structured authoring tools, content management systems and established authoring guidelines.
  • Interpret and utilise CAD data and other technical software.
  • Create clear and concise briefs for Technical Illustrators.
  • Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.
  • Contribute to the ongoing improvement of authoring processes, tools and working methods.

What We’re Looking For

  • Experience or a strong technical background in agricultural and/or plant machinery.
  • Excellent written and spoken English, with the ability to communicate complex technical information clearly.
  • A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.
  • Strong technical aptitude and the ability to quickly understand complex systems.
  • A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.
  • Strong research skills and the ability to identify and interpret the information needed to complete a task.
  • Experience working with content management and/or structured authoring systems.
  • An understanding of how to adapt technical content for different audiences and levels of expertise.
  • Strong communication and stakeholder-management skills, including the ability to influence and persuade.
  • Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.
  • A keen eye for detail and strong proofreading skills.
  • A proactive approach to identifying opportunities for improvement and proposing practical solutions.
  • A collaborative, thorough and self-motivated approach to work.

Hours & Location

  • 40 hours per week
  • Warwick - flexible hybrid working

What We Offer

  • Enhanced leave policies, including sickness and parental leave
  • Refer-a-friend scheme
  • Internal employee recognition and award schemes
  • Wellness contribution
  • Medical cash plan
  • Employee discount portal

Why Aleido?

At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.

You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered.

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