Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 8 days ago

Customer Support Manager

alfalaval384 open roles

Where
Shanghai
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Support Manageralfalaval · Shanghai

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on alfalaval's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. alfalaval postings stay open a median of 16 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 8 days ago

alfalaval median: 16 days open

The posting

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As a team manager, you will lead the team to: 1) To achieve the annual target for Service and Parts Sales. 2) To drive to achieve transaction flow within company from enquiry->quote ->order by providing quote & follow-up, prepare std contracts and sales order to support external Sales team, and help to find & obtain the potential business opportunity.

  • Overall responsible for EDX Customer Support Centre.
  • Evaluate the delivery performance, logistics budget/cost of project and suggest the department manager to control them in right way.
  • Response for AR collection.
  • Coordinate with relevant functions between customers, departments, production and suppliers.
  • Set up good customer relations within the assigned areas and continuously map and understand customers’ needs and feedback.
  • Develop the team's skills and competences, build and retain a multi-skilled, performance-oriented team that represents the core values of Alfa Laval.
  • Develop and have good knowledge of the key processes and tools within the responsible areas.
  • Analysis and develop competitive quotation together with external sales to ensure order.
  • Monitor the pricing of transactional business pre-set in system.
  • Quarterly forecast to achieve desired financial results.
  • General responsible for EDX report.
  • Ad hoc assignment as required.

Competencies, experience and attitudes to do the job

  • Bachelor’s degree or above in mechanical or chemical related majors
  • Over 3 years’ service sales experience, with proven experience in Energy industry and inorganic chemical spare parts/service sales; inorganic chemical sales background is highly preferred
  • Experience in managing distributors and high integrity
  • Good business acumen, willing to learn
  • Teamwork spirit and good cross function communication skills
  • Can accept travel rate up to 60%

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against alfalaval's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on alfalaval's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    alfalaval's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.