The posting
As Duty Manager, we count on you to:
Oversee daily resort operations, ensuring seamless service and exceptional guest experiences.
Serve as Manager on Duty, handling guest complaints, requests, and emergencies with professionalism and composure.
Coordinate with all departments to uphold service standards and resolve operational issues swiftly.
Monitor service quality, guest satisfaction, and compliance with resort policies and procedures.
Prepare shift reports and ensure clear communication between departments and management.
We are looking for someone who:
Holds a Bachelor's degree in Hospitality Management or a related field (preferred).
Has 3-5 years of hotel or resort operations experience, including supervisory or management responsibility.
Demonstrates strong leadership, communication, problem-solving, and decision-making skills.
Speaks excellent English; additional languages are an advantage.
Is guest-focused, professional, and flexible, and thrives under pressure while working shifts.



