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Open nowPosted 129 days ago

Go-to-Market Strategist (CSM)

Alta7 open roles

Pay
$65,000 – $100,000 a year
Where
US, Remote
Work mode
Remote
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Your applicationOpen nowGo-to-Market Strategist (CSM)Alta · US, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Alta's own form.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Alta postings stay open a median of 68 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 129 days ago

Alta median: 68 days open

The posting

About the Role

We're looking for a customer-centric, commercially minded Go-to-Market Strategist to help customers maximize value from Alta while driving adoption, retention, and growth. Acting as a strategic advisor who helps customers achieve business outcomes and scale their use of AI.

Responsibilities

Customer Strategy & Growth

  • Manage a portfolio of SMB,mid-market, and enterprise customers across onboarding, adoption, expansion, and renewal
  • Lead customer engagements including onboarding, business reviews, enablement sessions, and strategic planning discussions
  • Develop success plans aligned with customer goals and business outcomes
  • Identify opportunities for adoption, expansion, and workflow optimization
  • Partner with Sales on renewals and growth opportunities

Customer Insights & Retention

  • Monitor customer health, usage, and engagement trends to proactively identify risks and opportunities
  • Build action plans to improve adoption, satisfaction, and retention
  • Translate customer feedback and business needs into actionable recommendations

Cross-Functional Collaboration

  • Work closely with Sales, Product, and AI Engineer teams to align customer needs with business priorities
  • Act as the voice of the customer internally, helping shape product direction and go-to-market strategies
  • Partner across teams to deliver exceptional customer experiences and outcomes

Product Expertise & Enablement

  • Develop deep expertise in Alta's AI platform and integrations
  • Guide customers on best practices, implementation, and change management
  • Champion new features and product initiatives with customers
  • Contribute to scalable resources, playbooks, and customer education materials

What You Bring

Required

  • 2+ years of experience in Customer Success, Account Management, Strategic Consulting, GTM, or SaaS-related roles
  • Strong communication and stakeholder management skills, including executive-level engagement
  • Experience leading customer onboarding, adoption, and growth initiatives
  • Ability to work cross-functionally with Sales, Product, and Engineering teams
  • Strategic, analytical, and customer-focused mindset
  • Comfortable with CRM systems, AI tools, and modern SaaS technology
  • Availability to support US customers during core business hours

Nice to Have

  • Experience in startups or SaaS companies or SDR role
  • Background in Customer Success, RevOps, sales enablement, or consulting
  • Familiarity with Salesforce, HubSpot, or similar GTM tools
  • Passion for AI, automation, and emerging technologies
  • Spanish, Portuguese, French or additional language proficiency

What Success Looks Like

  • Customers achieve measurable business outcomes with Alta
  • High adoption, retention, and expansion across your portfolio
  • Strong executive relationships and customer advocacy
  • Customer insights influence product and GTM strategy
  • Effective collaboration across Sales, Product, and AI Engineer teams

The annual base salary range for this role is $65,000–$100,000 USD.

Final compensation will be determined based on factors including experience, skills, qualifications, and location.

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