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Open nowPosted 6 days ago

Investigation Associate

Amazon / AWS23,236 open roles

Where
PHL
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Your applicationOpen nowInvestigation AssociateAmazon / AWS · PHL

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 2 days.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 6 days ago

Amazon / AWS median: 2 days open

The posting

• You must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal during the duration of your employment. • 5 days’ work week which includes weekends and public holidays. • Currently on 24/7 shift depending on business requirement including the possibility of night shift (night differential provided)

Remote Work Requirement • A reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider. Internet and power back up must be available in case of connectivity/power outages. • Your work area should be a private space in which you are not overlooked or disturbed. Your work area must be free of distractions such as barking dogs, television noise, music, children, etc. • You must be able to devote full attention to the Amazon customer. • You should have access to mobile phone at all times from a reliable provider.

Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?

Amazon is looking for a high-judgment individual to join us as an Investigation Specialist, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. We are specifically seeking applicants with fluent communication skills to support our global operations teams.

- At least a high school diploma (with or without experience in investigation or customer support) with 3 years of any work experience - Fresh graduates and career freshers are welcome to apply. - Must have a dedicated workspace at home, free from background noise, where they can connect to the internet and work on deliverables. - A postpaid (wired) fiber internet connection with a minimum speed of 200 Mbps or better, and at least 100 GB of data from a reliable provider. - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers - Demonstrated ability to analyze problems logically - Self disciplined, diligent, proactive and detail oriented - Strong time management and organizational skills

- Comfortable working MS tools and using basic level of automation - Experience in fields such as Investigations/Payments/Security or Banking domain - Intermediate knowledge of E-commerce

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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