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Operations Manager, Amazon Logistics

Amazon / AWS23,647 open roles

Where
Saitama, JPN
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Your applicationOpen nowOperations Manager, Amazon LogisticsAmazon / AWS · Saitama, JPN

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The clock on this job

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8.2% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 8 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

Amazon / AWS median: 8 days open

The posting

※本ポジションの勤務地は埼玉県新座市に位置する物流拠点です。

Amazonでは日本のAmazon Logistics （AMZL）チームのデリバリーステーション・オペレーションマネージャーを募集しています。AMZLのゴールはお客様に荷物をお届けする物流の最後の区間、ラストマイルにおいて、世界水準のオペレーションを構築することです。Amazonではお客様により速く、正確に、そして効果的な方法でお届けすることで、お客様の期待を上回るサービスを提供することに重点的に取り組んでおり、日本でもAMZLが急速に拡大しています。

デリバリーステーション（DS）のオペレーションマネージャーは、出入荷、ソートオペレーションに対する責任を負い、大きな裁量を任される仕事です。センター長の右腕として、マネージャーレベルの部下を持ち、ソート（仕分け）やディスパッチ（配送ドライバーへの荷物の引き渡し）のオペレーションを指揮します。また、DSで働くメンバーのエンゲージメントを高め、日々のオペレーションの目標を確実に遂行することに加え、さらなる高みを目指してオペレーションの改善や新しいサービスの導入を進めていく改善スキル、推進力が期待されています。

Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。 AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。

=================================== *Working location for this position is Toda,Saitama.

Amazon seeks a Operations Manager to join our Japan Amazon Logistics team. The goal of Amazon Logistics (AMZL) is to build a world class last mile operation delivering to customers. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost effective way as possible and we are expanding rapidly in Japan.

The Station Operations Manager has complete responsibility for inbound, outbound and sortation operations.Delivery Stations (DS) represent the last leg of our delivery network. Customer packages travel from our Fulfillment Centers to regional Sort Centers and finally end up at our local DS where packages are sorted and dispatched directly to the customer via delivery service providers (couriers). Station Operations Managers are the right hand person for the Site Leaders and will lead the entire sortation and dispatch operations leading multiple mangers in their reporting line. They will engage all members working at the station and ensure achievement of daily and longer-term operation goals. Additionally, they will actively engage with site and regional operations leadership to implement new operational improvements and new services. We expect our managers to continually identify ways to improve our operations.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities 【具体的な業務内容】 ・ソートおよびディスパッチオペレーションのリードおよび監督 ・シフト全体の安全性、品質、パフォーマンス、カスタマーサービス向上 ・組織の方針と手順に従っての監督責任 ・オペレーション目標の達成、および、それを上回る成果の実現 ・物量等の予測に基づく、戦略的な計画立案、パフォーマンスの評価、問題の解決および人材配置に関するニーズへの対応 ・チームメンバーのキャリア向上、指導、トレーニングおよび育成 ・Learning and Talent Developmentチームとのパートナーシップにより、人材の獲得、パフォーマンスとキャリア開発、育成、サクセッションプランに関する計画の立案と実行 ・シフトとネットワーク全体にわたってのベストプラクティスの創出・展開 このポジションに求められるのは、経験に裏打ちされたプロセスの改善能力と、アマゾンの成長速度に合わせ、メンバーのモチベーションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です。また、さまざまな経験、バックグラウンドを持つ多様なメンバーと協業していく柔軟性が求められます。 まだ若い組織であり、組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています。

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Responsibilities:

Lead and supervise a team of managers and associates in sortation and dispatch operations. Responsible for the overall safety, quality, performance and customer experience of the shift. Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. Accountability for meeting and exceeding operational goals. Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs. Mentor, train and develop teammates for career progression and learning. Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement. Ability to develop and share best practices across the shifts and network.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. We are also looking for a candidate who excel in an environment where talents with diverse experience and background work together. Our organization is still young and we are looking for a talent who has enthusiasm and high potential to growth with our organization and business.

A day in the life ※こちらの職種は日勤帯を中心としたシフト勤務（土日祝日含む交替制勤務）となりますが、職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます。

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※This position has to work in shift including weekends and holidays, mainly during the day, but may also cover night shifts as needed.

About the team 【More Information】 ■ラストマイル(AMZL)部門の紹介 ■オペレーション職種の紹介 ■勤務地（埼玉新座DS）の紹介

◆Meet our team(Video) #Manager at a Delivery Station/DSで活躍するマネージャーの紹介 #AmazonStars #She is Amazon

Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp

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■Introduction of Last Mile, AMZL Dept. ■Introduction of Operations Jobs ■Introduction of Work Location in Kanto region

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

- リソースやコストを数値にて可視化し、指標を用いて管理・向上させる経験5年以上 - 管理職（店長 / リーダーを統括する立場の管理職）の経験3年以上 - プロジェクトマネジメント経験（プロジェクト規模は問わない・多部門横断型プロジェクト等） - ビジネスレベル（読み書き会話）の日本語力

- 製造・物流・小売において人・物・金の流れを数値や指標にて管理・向上させる経験5年以上 - 間接マネジメント（管理職やチームリーダーを通じたマネジメント）経験、マネージャー/リーダーの育成経験 - 繁忙期に複数名のパート、アルバイトと働いた経験 - 工学、経営、または関連分野の学位やMBA - 変化する優先順位に対処し、的確な判断を行う能力 - 日本語・英語のバイリンガルスキル - インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること - ==================================5+ years experience of managing resources including people, goods, and money in logistics, manufacturing, or retail industry - Indirect management experience (manager's manager), experience of developing a managers/team leaders - Experience deploying multiple part-timers during peak seasons - Degree in Engineering, Business, or related fields, or MBA - Ability to make decisions according to changing priorities - Bilingual speaking Japanese and English - Excited about working in a diverse group and contributing to an inclusive culture.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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